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Sawgrass Ford
Sunrise, FL
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234 Reviews of Sawgrass Ford
My car battery died and I was unable to jump it. I called the dealership for pricing and to check if the courtesy service was available for replacing the battery. I was told yes and given a price I called the dealership for pricing and to check if the courtesy service was available for replacing the battery. I was told yes and given a price for $210 for my battery. I was transferred to scheduling where I confirmed once again there wasn’t a charge. She said no charge it was the same as if I drove my car in myself. I was given an appointment for the next day. A guy called the next day to tell me there was a “small fee” to install and the price would be $350. I Told him I was told $210 and I had confirmed with two people that it was a courtesy. He said that information was wrong so I canceled my appointment. It threw my whole day off but I ended up replacing the battery for $141. More
Sawgrass Ford Service department has some great technicians and an awesome service advisor Kyle Vogt. Brought in both my vehicles a few times for service and tire replacements. Always got the vehic technicians and an awesome service advisor Kyle Vogt. Brought in both my vehicles a few times for service and tire replacements. Always got the vehicles back without greasy/oily fingerprints or scratches. It’s been my concern when taking my vehicles in at dealerships would I get back the same way or better. What I like about Kyle is that he listens to my concerns and gives me the best recommendations. Overall everyone at Sawgrass Ford is friendly. More
Amazing customer service. Answered all my questions. Very knowledgeable individual. Couldn’t ask for a better sales representative 😁 Answered all my questions. Very knowledgeable individual. Couldn’t ask for a better sales representative 😁 More
Everything went smoothly, and my sales consultant, Felix, was great. Got an even better deal than I expected (trade-in included), and everyone I dealt with was very professional and courteous. was great. Got an even better deal than I expected (trade-in included), and everyone I dealt with was very professional and courteous. More
I went in with a price and payment in mind and walked out better than expected. Sales and financing staff were professional and friendly. I have used this dealership for servicing vehicles for years, but thi better than expected. Sales and financing staff were professional and friendly. I have used this dealership for servicing vehicles for years, but this was my first purchase. 100% will continue to do business with this dealership. More
This was a wonderful experience! Sawgrass Ford was worth the drive, and I will make the drive for my future service as a result of my experience with my purchase. They were profes Sawgrass Ford was worth the drive, and I will make the drive for my future service as a result of my experience with my purchase. They were professional, Straightforward and easy to deal with. There were no games, There was no bait and switch as I have experienced in my years prior at other dealerships. From my initial contact with Drake M The sales desk manager, to Adam F my salesman, to Abe in finance, it was smooth sailing. I was so impressed with this dealership, I took the drive back to have my tints and ceramic coating done there as well. And each person I encountered was just as professional. You can fall in love with a vehicle, but if you don’t have a dealership that you can Build a relationship with, and rely on, then chances are you’re not gonna keep it long term and you won’t go back for another. This is my first Ford, that is because of this dealership. And due to my positive experience across the board, we will be back next year for an additional family vechicle. I highly recommend! More