Sarasota Toyota

Like others, I wish I could give ZERO stars. To make a VERY long story short, the service department provided poor customer service and employees were rude. It's uncomfortable, as a customer, To make a VERY long story short, the service department provided poor customer service and employees were rude. It's uncomfortable, as a customer, to hear employees fighting amongst each other. Praise should be given to the sweet woman who greets you as you pull up. She's always great! Sarasota Toyota was not able to fix my problem and offered no solutions. I went to another local dealership and they were able to fix the problem and also told me about other options I had with Toyota Care since my car was still under warranty. Sarasota Toyota didn't inform me about any of that. When this dealership was under different ownership I had no issues. Not sure what happened but if you're looking for a positive experience my recommendation is to go elsewhere. More

Marc Kassel got me the BEST deal on a new 2022 Corolla Hybrid. Sarasota Toyota is fast and friendly and they take excellent care of their customers. Hybrid. Sarasota Toyota is fast and friendly and they take excellent care of their customers. More

Great customer service bury the floor manager is awesome thank you for good experience guys. thank you for good experience guys. More

Sarasota Toyota is fantastic. My wife and I went to Sarasota Toyota is fantastic. My wife and I went to Sarasota Toyota to look at a new Tacoma. We were greeted by salesman Gary Russell. We told Sarasota Toyota is fantastic. My wife and I went to Sarasota Toyota to look at a new Tacoma. We were greeted by salesman Gary Russell. We told him what we were looking for and he showed us a few. Then we saw the 4Runner and we changed what we wanted. Gary showed us everything about the 4runner and we even went for a test drive. We built a 4runner with Gary and he was able to find us one with exactly what we wanted. Next when it came time to talk price and trade in value with Mike Persechino. Mike was professional and courteous. We got a good number for our trade and price on the new vehicle. My wife and I were very happy. We waited 28 days for our new 4runner to arrive. Gary called us as soon as the truck pulled up with our 4runner. When my wife and I arrived at the dealership, the truck was ready to go, we just needed to finish the paperwork and finance part. For the finance, we worked with Nicholas Crockett. He was amazing. Since my wife and I were co-signing he had all the documents set up. He put a pink X where my wife needed to sign and a blue one where I needed to sign. Nicholas explained all the packages thoroughly and the finance part went really fast. Gary, Mike and Nicholas were all excellent. They went above and beyond and made the whole experience fantastic. Thank you ! More

Nice folks, great car, great price. It was a quick and easy experience. I got exactly what I wanted, and they were wonderful to do business with. I will return for all of my family’s cars in the future easy experience. I got exactly what I wanted, and they were wonderful to do business with. I will return for all of my family’s cars in the future More

Communicated with my partner about buying a car here. Sold us a used truck (in his name) that they said had no real issues with it. 3 days later the air goes out. We contacted them and they said we can l Sold us a used truck (in his name) that they said had no real issues with it. 3 days later the air goes out. We contacted them and they said we can look at it and say what's wrong and that's it. Fixing the air to a truck is an expensive process. We got this truck to save money. If you want to throw away thousands of dollars because this company only cares about manipulating you into buying their cars and then leaving you to dry go ahead. I highly recommend going here to make a purchase you will regret. I will be telling everyone about how you treat your customers that give you tons of money. Hope it was worth it Toyota, and I will definitely never buy from here or any other toyota dealership ever again More

Robert Unger, is the the guy to see! He is honest, Robert Unger, is the the guy to see! He is honest, professional, & very genuine. He only recommends service that you need & will work with you on Robert Unger, is the the guy to see! He is honest, professional, & very genuine. He only recommends service that you need & will work with you on price. I have a 20 year old Toyota that is maintained impeccably from Robert. I hope management knows & recognizes what a true asset he is to the company. Bob the manager is very friendly as well & is very professional. I look forward to bringing my car in for service! Keep up the good work -Vanessa T More

Our salesperson, Igor Kushnitskiy, was the best! He certainly gives a new meaning to car salesman,. Igor took my order for a lease of a RAV4. None available, but he kept on top of the situation and I certainly gives a new meaning to car salesman,. Igor took my order for a lease of a RAV4. None available, but he kept on top of the situation and I had my new car in a natter of weeks. He then took me through the setup step by step. He answered my phone calls and was always polite and courteous. I highly recommend him and this dealership. Very pleasant experience,. More

I told Marc my budget and that I wanted to be able to I told Marc my budget and that I wanted to be able to haul around my kayaks. He was very helpful with finding the perfect fit for me! In and out in I told Marc my budget and that I wanted to be able to haul around my kayaks. He was very helpful with finding the perfect fit for me! In and out in a couple of hours!!! Sam the manager came out to thank me for my business and made sure I was happy What a unbelievable experience I will tell everyone to see Marc More

Talk about a unbelievable experience who puts the customers first not his pocket MARC was by far the best sales by far didn’t pressure me once Colin the sales manager made me feel like family not customers first not his pocket MARC was by far the best sales by far didn’t pressure me once Colin the sales manager made me feel like family not just a customer More