Sarasota Toyota

Salesmen i dealt with, Eddie & Aron, were Excellent and paid attention to my needs as well as details. Service manager & Sales Manager Michael were Great Too!!! paid attention to my needs as well as details. Service manager & Sales Manager Michael were Great Too!!! More

Buyer beware! I purchased a preowned car but never took delivery, as the Sales Manager Mike Percitino promised to replace the exhaust and the bottom black trim pi I purchased a preowned car but never took delivery, as the Sales Manager Mike Percitino promised to replace the exhaust and the bottom black trim pieces on vehicle. They replaced the exhaust but they cannot get the trim parts. This has been over a month now. They cannot fulfill their end of the agreement, so I want my money back. More

I emailed the sales manager "Josh Guy" about ordering a 2023 Tundra TRD Pro with a trade-in. I sent him my photos of my 2020 4Rnner Venture and an "As Built" of the Tundra. He said, he never read my email, 2023 Tundra TRD Pro with a trade-in. I sent him my photos of my 2020 4Rnner Venture and an "As Built" of the Tundra. He said, he never read my email, he just passed it off. I waited for over 2 hours for them to appraise my vehicle and give me an out-the-door price. When they finally got around to giving me the quote, it was 6k over my "As-Built" statement. The second line down read "Marketing fee of $20k. They have no respect for customer intelligence.. The TRD Pro comes loaded! They told me that I couldn't order like it is on Toyota's website. That I'm forced to get many additions you don't need. An extremely poor experience, DON'T SHOP THERE! More

Travis was a wonderful help. Listened to what I was looking for and needed. Thank you so much. 100% would recommend his service. Listened to what I was looking for and needed. Thank you so much. 100% would recommend his service. More

don't buy any extended warranty from this showroom as they will sell you this and there's no easy way to cancel it. Customer support dodge your calls and they will never transfer you to the Finance to di they will sell you this and there's no easy way to cancel it. Customer support dodge your calls and they will never transfer you to the Finance to discuss this. Waste of time and money with this Dealership. When I asked to cancel my extended warranty , one of the sales persons gave some random number from LousiVille's Mercedes Benz Dealership number. I do not know how these people are still in business playing such nasty tricks on customers. Do you ever cancel Extended warranties or answer or return phone calls? More

I was going to give them 5 stars. But realized AFTER the purchase that I did not get the $500 gas card they advertised that they would give to anyone who sold or traded in a used c But realized AFTER the purchase that I did not get the $500 gas card they advertised that they would give to anyone who sold or traded in a used car. When I called them two days later, I was told the $500 was "built into" the price. Nice try guys. More

Awful place- don't ever buy a car from them. Totally sold a lemon car to a young female for her first car and didn't care. Took it to our own mechanic and told 3000 dollars needed to fix. We c Totally sold a lemon car to a young female for her first car and didn't care. Took it to our own mechanic and told 3000 dollars needed to fix. We called the dealership and no one even cared. Called the customer relations number who just transferred me to a manager who doesn't answer the phone. If you want to get ripped off by a company that doesn't care as long as they have your money then go here, otherwise shop somewhere else. Mechanics said that the car had been in an accident that the dealership didn't disclose. More

Worst dealership in the SWFL area! I have been trying to resolve an issue with a extended warranty purchase refund for over 4 months now! Was told it would be processed in 4-6 weeks… W I have been trying to resolve an issue with a extended warranty purchase refund for over 4 months now! Was told it would be processed in 4-6 weeks… When you call no one is there. When you go up there, no one is there. They do not return calls, and that’s only if the receptionist actually puts you through to someone that has a voicemail box that isn’t already full!! There are plenty of other Toyota dealerships in the area that are much more pleasant to work with. If you value your time, don’t waste your time here! More

I just moved to Florida and was looking to buy a newer vehicle, so I was researching and saw all the great reviews this location had.. I bought a car and had put over half the money down and not even 3 da vehicle, so I was researching and saw all the great reviews this location had.. I bought a car and had put over half the money down and not even 3 days into having it I had found marijuana in multiple locations, and the sunroof wouldn’t work. I tried to contact my sales rep that I worked with and after multiple attempts and all the messages left with no response I tried calling the dealership multiple times with nothing but dead ends and run arounds, They finally got back to me saying that they won’t help me out with fixing the sunroof and tried saying they cleaned the entire car. I would recommend looking elsewhere if you’re looking for a reliable vehicle with reliable service. More

Have my truck serviced there. My service rep was a consummate professional, helpful and prompt. They did a great job on my truck. My service rep was a consummate professional, helpful and prompt. They did a great job on my truck. More