Sarasota Toyota
Sarasota, FL
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don't buy any extended warranty from this showroom as they will sell you this and there's no easy way to cancel it. Customer support dodge your calls and they will never transfer you to the Finance to di they will sell you this and there's no easy way to cancel it. Customer support dodge your calls and they will never transfer you to the Finance to discuss this. Waste of time and money with this Dealership. When I asked to cancel my extended warranty , one of the sales persons gave some random number from LousiVille's Mercedes Benz Dealership number. I do not know how these people are still in business playing such nasty tricks on customers. Do you ever cancel Extended warranties or answer or return phone calls? More
I was going to give them 5 stars. But realized AFTER the purchase that I did not get the $500 gas card they advertised that they would give to anyone who sold or traded in a used c But realized AFTER the purchase that I did not get the $500 gas card they advertised that they would give to anyone who sold or traded in a used car. When I called them two days later, I was told the $500 was "built into" the price. Nice try guys. More
Awful place- don't ever buy a car from them. Totally sold a lemon car to a young female for her first car and didn't care. Took it to our own mechanic and told 3000 dollars needed to fix. We c Totally sold a lemon car to a young female for her first car and didn't care. Took it to our own mechanic and told 3000 dollars needed to fix. We called the dealership and no one even cared. Called the customer relations number who just transferred me to a manager who doesn't answer the phone. If you want to get ripped off by a company that doesn't care as long as they have your money then go here, otherwise shop somewhere else. Mechanics said that the car had been in an accident that the dealership didn't disclose. More
Worst dealership in the SWFL area! I have been trying to resolve an issue with a extended warranty purchase refund for over 4 months now! Was told it would be processed in 4-6 weeks… W I have been trying to resolve an issue with a extended warranty purchase refund for over 4 months now! Was told it would be processed in 4-6 weeks… When you call no one is there. When you go up there, no one is there. They do not return calls, and that’s only if the receptionist actually puts you through to someone that has a voicemail box that isn’t already full!! There are plenty of other Toyota dealerships in the area that are much more pleasant to work with. If you value your time, don’t waste your time here! More
I just moved to Florida and was looking to buy a newer vehicle, so I was researching and saw all the great reviews this location had.. I bought a car and had put over half the money down and not even 3 da vehicle, so I was researching and saw all the great reviews this location had.. I bought a car and had put over half the money down and not even 3 days into having it I had found marijuana in multiple locations, and the sunroof wouldn’t work. I tried to contact my sales rep that I worked with and after multiple attempts and all the messages left with no response I tried calling the dealership multiple times with nothing but dead ends and run arounds, They finally got back to me saying that they won’t help me out with fixing the sunroof and tried saying they cleaned the entire car. I would recommend looking elsewhere if you’re looking for a reliable vehicle with reliable service. More
Have my truck serviced there. My service rep was a consummate professional, helpful and prompt. They did a great job on my truck. My service rep was a consummate professional, helpful and prompt. They did a great job on my truck. More
Monica has made my experience with Sarasota Toyota fantastic! She has gone Above and Beyond to make sure my buying experience was stress free. Thank you fantastic! She has gone Above and Beyond to make sure my buying experience was stress free. Thank you More
No fuss, honest, efficient and professional. Said what they could do and did what they said they would. Marc Kassel is the guy you want! He works late and hard to get you in your vehicle and Said what they could do and did what they said they would. Marc Kassel is the guy you want! He works late and hard to get you in your vehicle and at the deal you hoped for. More
Bought a Toyota Camry with the assistance of Marc who was very professional and excellent with customer service. I highly recommend Marc and the sales team at Sarasota Toyota. very professional and excellent with customer service. I highly recommend Marc and the sales team at Sarasota Toyota. More