Sarasota Toyota
Sarasota, FL
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This place will waste your time. I made an appointment for 230 and they had someone who showed up 20 mins late to his appointment go before me. Mind you , I talked to 3 people lettin I made an appointment for 230 and they had someone who showed up 20 mins late to his appointment go before me. Mind you , I talked to 3 people letting them know I had an appointment and the first 2 acted like they planned to help, but failed to do so by saying one minute stay here then never coming back. So then the service guy acts surprised I'm dropping my car off for service as if it isnt stated in the appointment process that I planned to drop it off. So I say , yes I need a rental because I have to go to work today. Then after all this bullcrap,he says, sorry we don't have any rentals. What a joke. It says you have rentals online and during the appointment process I stated I needed a rental. Maybe call customers with appointments that need rentals letting them know you dont have any? Pretty simple customer service stuff in mu opinion. Don't waste your time or money at this joke of an establishment. More
Service department is horrendous. 5 trips for an oil change. Oil leaked all over my driveway. I was told by Peter to use pool chlorine to clean it myself and that it wasn't his pro 5 trips for an oil change. Oil leaked all over my driveway. I was told by Peter to use pool chlorine to clean it myself and that it wasn't his problem. Service writers aren't known for their IQ but these guys really go out of their way to not help. Everyone I saw the 5 times I was there walked out shaking their heads in disbelief. "Hi, I'm earth have we met" Take your vehicle elsewhere. More
STAY FAR AWAY Walking into this dealership should be your first and only warning needed. Even their website now shows restricted feedback. They herd you to a table for a sales presentation. It felt l your first and only warning needed. Even their website now shows restricted feedback. They herd you to a table for a sales presentation. It felt like a timeshare thing. Our sales rep who worked on a price for this deal told us everything was all set for us to pick up the car we were interested in, when we arrived it was not all set and the sales rep wasn't there. We Walked. More
Ever time I come for service with an appointment it’s a three hr wait. I come 15 mins early takes 45 mins to check in. I know they have glitches with computer but it’s frustrating to wait 3 hrs. They don’t three hr wait. I come 15 mins early takes 45 mins to check in. I know they have glitches with computer but it’s frustrating to wait 3 hrs. They don’t tell u until u wait for over 2 hrs. They have no car service. More
Just bought a used car at Sarasota Toyota, had a great experience, everyone is very helpful. My sales gal was Megan Pardy, and she is the best, very knowlageable, and very professional. Highly recommend! experience, everyone is very helpful. My sales gal was Megan Pardy, and she is the best, very knowlageable, and very professional. Highly recommend! Thank you , More
My student who is 18 in high school went to buy a Toyota Corolla at Sarasota Toyota and they sold her one for 14k with $140k miles but the worst part about it was they didn't tell her the AC doesn't work so Corolla at Sarasota Toyota and they sold her one for 14k with $140k miles but the worst part about it was they didn't tell her the AC doesn't work so the next day when she drives it and turns the AC on it's broke she tries to get someone else to look at it and they can't fix it so she calls Toyota of Sarasota and they tell her it's too late she'll have to pay $2,000 to fix it. I just can't believe that they would do this to an 18-year-old student that means they are scammers because they should have said the AC doesn't work I will never recommend them to anyone especially any of my students again her name was Victoria and she bought the car Monday this past week but I bet you they will not get in touch with her More