Sarasota Chrysler Dodge Jeep Ram FIAT

I own one of the most expensive cars that Ram makes which I purchased from this dealership and when I reached out for service I was greeted with a sorry we cant help you on my availability. I need my first o I purchased from this dealership and when I reached out for service I was greeted with a sorry we cant help you on my availability. I need my first oil change, a recall for the brakes and a clunking noise and I was told sorry on a Saturday that they don't do that work on a Saturday so I said can I come in and pick up a loaner as I work an hour plus away. They then told me sorry we don't have loaners nor give me a ride to work so I said how do I get my truck serviced and she told me good luck and pretty much they could not help me. More

Received an email from Destiny that they were offering $6000 over KBB to purchase used "qualifying vehicles". Explained I wasn't interested in wasting anyone's time and what would be "qualified vehicles". $6000 over KBB to purchase used "qualifying vehicles". Explained I wasn't interested in wasting anyone's time and what would be "qualified vehicles". I sent photos of the vehicle, she stated they were very interested since used car inventory was low. Made an appointment for next day (today), was told vehicle was in excellent condition, and they offered lower than an offer I received from carguru. The salesman, and manager told me that I was "misinformed", and that the $6000 above kbb only applied to trade in on vehicles, not to a cash buy out. Clearly, not what her email says. Typical bait and switch car dealer. Do not recommend doing business with this dealership or their unethical tactics. More

I’ve bought a used 2022 Ford Maverick from them. I told the salesperson on the test drive the seatbelt warning for the back seat was coming on. Was assured it would not leave the dealership till it I told the salesperson on the test drive the seatbelt warning for the back seat was coming on. Was assured it would not leave the dealership till it was fixed I secured my own financing so it took 4 days They had plenty of time On the way home the warning light and the beeping started. I called the dealership and they told me it was my problem. Go to the Ford dealership. Very poor customer service. I bought two new vehicles from them. Never again. They also tried to add $2279 refurbishing fee which they eventually took off after trying to offer $200. Then $500 off the price Shameful be wary of this dealership the only decent part of the experience was the finance guy who actually seemed legit . More

Sales Rep Ron Morice sold a vehicle out from under me while I was negotiating the contract. Management did not care. Be warned these are not good people to work with. If you look on their google review, while I was negotiating the contract. Management did not care. Be warned these are not good people to work with. If you look on their google review, even though they have a 4.3 they do this a lot. There are a lot of 1 stars that bring to light their dishonest practices. More

I just purchased a used 2020 Audi and Sarasota Dodge this morning. I met via appointment with Kim. She was very pleasant to work with while showing me the vehicle and then taking it for a drive. She answered morning. I met via appointment with Kim. She was very pleasant to work with while showing me the vehicle and then taking it for a drive. She answered my questions and made sure I was satisfied with my purchase. I met Adam in financing and as I was interested in adding an extended warranty policy, offered me the different plans available. In line with my finance questions, Adam helped explain everything I asked. Based on my experience at the dealership I would have to recommend them, particularly the individuals I worked with More

Dameniel OWENS has been a great asset when I choose to by my Jeep Wrangler 4XE. He took the time to personalize my purchase and assisted me with any questions I had. He went far and beyond my expectations. I my Jeep Wrangler 4XE. He took the time to personalize my purchase and assisted me with any questions I had. He went far and beyond my expectations. I recommend him very highly. More

I got on this site to leave a review regarding poor service from Leyla and Dameniel, but I see that I'm not the first to rate this dealer poorly. service from Leyla and Dameniel, but I see that I'm not the first to rate this dealer poorly. More

If I could leave less than 1 star, I would. I would leave negative stars. Absolutely HORRIBLE service, liars, and even now a year and a half later continual issues!! When we purchased the my gr I would leave negative stars. Absolutely HORRIBLE service, liars, and even now a year and a half later continual issues!! When we purchased the my grand cherokee L, it had a badly cracked windshield. It is in our contract that they would replace it, and despite 3 MONTHS of arguing and scheduling and then them never showing up, they never bothered to fix it. We had to pay almost $1500 out of pocket to fix it. Now, a year and a half later, I'm trying to cancel our extended wheel and tire warranty so I can trade it in (at a different dealer, I will never go back to this one, EVER.) and come to find out thru MOPAR, who I resorted to calling today after a month of the dealer blowing me off consistently and never emailing me the paperwork to cancel it, I DON'T HAVE THE WARRANTY I SIGNED AND PAID FOR. This dealer needs to be shut down. In the 20 years I've been buying cars, and the 15 I've been a loyal Jeep client, I have NEVER in my LIFE been treaded so poorly by a dealership, or it's staff. DO NOT go to this dealer. Make the trip and go to the Jeep in Naples, they will treat you right and actually value you as a client!!! More

Had oil changed but I always double check levels when I get home. The washer fluid reservoir was empty, antifreeze level low and oil cap was not on tight. STAY AWAY FROM THIS SERVICE DEPARTMENT. get home. The washer fluid reservoir was empty, antifreeze level low and oil cap was not on tight. STAY AWAY FROM THIS SERVICE DEPARTMENT. More

I purchased RAM 1500 as the trade in my car. I agreed all numbers with sales person and next asked for financing. The person from financial department, the scammer cheated and lied me about fina I agreed all numbers with sales person and next asked for financing. The person from financial department, the scammer cheated and lied me about financing options, he checked my credit score everywhere he could without my permission, my credit score decreased 100 points first. Then he added some protections, insurances without my permission. At home I double checked the contract and he added option for more than $4k. When I came back to fix it they started to play the game with me. One of the worst of my experiences with car dealers. I highly do NOT recommend that dealer. More