Buy and 80k truck they won’t service it, been driving horrible since the first mile and they won’t even fix it!!! Tried twice and failed both times and Jordan aupperlee the service manager will just lie and mock you and send you out the dealership!!! Just tell you your not allowed her any more and good luck!!!! Run from this place wish I would Have read all the similar reviews online before buying here they are all true!!! Run from this place

Said what they needed to sell me a car. Won’t return calls.Their I.M. Is Artificial Intelligence and apparently has no connection to the office. Stopped by in person to resolve a fairly easy promise and it’s “oh that’s not me, that’s them. Oh, that’s not us, that’s so and so, but you have our word this will be resolved. We got you.” 6 weeks later, crickets. Can I give a less than 1 Star?

There is a reason why this dealership has the reviews it does. BUYERS BEWARE: do not go to this dealership unless you want to be scammed. They depend on your ignorance to make money. Don't feed into it. They had the nerve to add $3,000 in profit to my lease buyout thinking I wouldn't notice, on a quote for a car that neither I nor the salesman discussed, but felt the need to offer what they chose instead of what I wanted, and then failing to disclose that fact like I also wouldn't notice. Please save yourself thousands and go some place else, although I will say NO JEEP dealerships in Florida are worth your time, effort, or money.

Finance Manager was going to put relatives in a truck with a 22% interest rate! A vehicle costing around $13,000 would end up costing them around $30,000 after 5 years.

If you're looking for a dealership that excels in incompetence, dishonesty, and utter disregard for customer service, look no further than Sarasota Jeep. From start to finish, my experience was a catastrophic failure, and I'm warning anyone considering doing business with them: BUYER BEWARE. Let's start with the loan paperwork, which they managed to mangle so badly that it took FIVE DAYS for them to respond to my credit union. Five. Days. This alone should have been a red flag. Then, they took almost a full MONTH to pay off my trade-in, leaving me in a state of financial limbo and constant anxiety. The salesperson? A walking encyclopedia of misinformation. They confidently stated that the Jeep had features it did NOT have. Surprise, surprise. I will chalk that up as my fault for not double-checking—Lessons Learned. I will say that they did send me a check for $550 to cover one of the items they said was in it but was not, so good on them. Thank you. But the real kicker? They sold me a Jeep with extensive, HIDDEN corrosion. I'm talking about the kind of corrosion that required NINE DAYS at a body shop to rectify. Nine. Days. The Hood, 4 doors, and rear tailgate all needed sanding and repainting on a 2023 Jeep with 16k miles. The audacity to sell a vehicle in that condition is beyond comprehension, especially since it was all warranty work they could have done before listing the Jeep for sale. And good luck trying to get in touch with anyone. Dozens of calls to both sales and finance managers went unanswered. It's like they operate in a black hole of customer service. It was to the point that the woman who answered the phone said hi to me before I even said who it was. She had memorized my cell number. Desperate for resolution, I even had to file a complaint with the state of Florida. Yes, the STATE. That's how bad it was. Honestly, I wouldn't take a brand-new Jeep from them if they paid me. The stress, the lies, the sheer incompetence... it's not worth it. Save yourself the headache and find a dealership that values its customers. Sarasota Jeep is a disgrace.

Called on the phone to confirm a specific car on their website was still available. I explained to Kim we were driving an hour and a half and she reassured me they still had the vehicle available. When I finally arrived after driving 90+ miles the manager informed me that the vehicle was sold the day before. TERRIBLE!!!