Sarasota Chrysler Dodge Jeep Ram FIAT

Finance Manager was going to put relatives in a truck with a 22% interest rate! A vehicle costing around $13,000 would end up costing them around $30,000 after 5 years. with a 22% interest rate! A vehicle costing around $13,000 would end up costing them around $30,000 after 5 years. More

If you're looking for a dealership that excels in incompetence, dishonesty, and utter disregard for customer service, look no further than Sarasota Jeep. From start to finish, my experience was a cat incompetence, dishonesty, and utter disregard for customer service, look no further than Sarasota Jeep. From start to finish, my experience was a catastrophic failure, and I'm warning anyone considering doing business with them: BUYER BEWARE. Let's start with the loan paperwork, which they managed to mangle so badly that it took FIVE DAYS for them to respond to my credit union. Five. Days. This alone should have been a red flag. Then, they took almost a full MONTH to pay off my trade-in, leaving me in a state of financial limbo and constant anxiety. The salesperson? A walking encyclopedia of misinformation. They confidently stated that the Jeep had features it did NOT have. Surprise, surprise. I will chalk that up as my fault for not double-checking—Lessons Learned. I will say that they did send me a check for $550 to cover one of the items they said was in it but was not, so good on them. Thank you. But the real kicker? They sold me a Jeep with extensive, HIDDEN corrosion. I'm talking about the kind of corrosion that required NINE DAYS at a body shop to rectify. Nine. Days. The Hood, 4 doors, and rear tailgate all needed sanding and repainting on a 2023 Jeep with 16k miles. The audacity to sell a vehicle in that condition is beyond comprehension, especially since it was all warranty work they could have done before listing the Jeep for sale. And good luck trying to get in touch with anyone. Dozens of calls to both sales and finance managers went unanswered. It's like they operate in a black hole of customer service. It was to the point that the woman who answered the phone said hi to me before I even said who it was. She had memorized my cell number. Desperate for resolution, I even had to file a complaint with the state of Florida. Yes, the STATE. That's how bad it was. Honestly, I wouldn't take a brand-new Jeep from them if they paid me. The stress, the lies, the sheer incompetence... it's not worth it. Save yourself the headache and find a dealership that values its customers. Sarasota Jeep is a disgrace. More

Called on the phone to confirm a specific car on their website was still available. I explained to Kim we were driving an hour and a half and she reassured me they still had the vehicle available. When I website was still available. I explained to Kim we were driving an hour and a half and she reassured me they still had the vehicle available. When I finally arrived after driving 90+ miles the manager informed me that the vehicle was sold the day before. TERRIBLE!!! More

Love my Dodge Ram dislike this Dodge Service. First word you fear is do you have an appointment regardless of the nature of the problem. More reasons why they can’t - I think they just have a c First word you fear is do you have an appointment regardless of the nature of the problem. More reasons why they can’t - I think they just have a computer that generates excuses. Good excuse not to buy a truck or car. Amazingly it’s been this way for years! More

I own one of the most expensive cars that Ram makes which I purchased from this dealership and when I reached out for service I was greeted with a sorry we cant help you on my availability. I need my first o I purchased from this dealership and when I reached out for service I was greeted with a sorry we cant help you on my availability. I need my first oil change, a recall for the brakes and a clunking noise and I was told sorry on a Saturday that they don't do that work on a Saturday so I said can I come in and pick up a loaner as I work an hour plus away. They then told me sorry we don't have loaners nor give me a ride to work so I said how do I get my truck serviced and she told me good luck and pretty much they could not help me. More

Received an email from Destiny that they were offering $6000 over KBB to purchase used "qualifying vehicles". Explained I wasn't interested in wasting anyone's time and what would be "qualified vehicles". $6000 over KBB to purchase used "qualifying vehicles". Explained I wasn't interested in wasting anyone's time and what would be "qualified vehicles". I sent photos of the vehicle, she stated they were very interested since used car inventory was low. Made an appointment for next day (today), was told vehicle was in excellent condition, and they offered lower than an offer I received from carguru. The salesman, and manager told me that I was "misinformed", and that the $6000 above kbb only applied to trade in on vehicles, not to a cash buy out. Clearly, not what her email says. Typical bait and switch car dealer. Do not recommend doing business with this dealership or their unethical tactics. More

I’ve bought a used 2022 Ford Maverick from them. I told the salesperson on the test drive the seatbelt warning for the back seat was coming on. Was assured it would not leave the dealership till it I told the salesperson on the test drive the seatbelt warning for the back seat was coming on. Was assured it would not leave the dealership till it was fixed I secured my own financing so it took 4 days They had plenty of time On the way home the warning light and the beeping started. I called the dealership and they told me it was my problem. Go to the Ford dealership. Very poor customer service. I bought two new vehicles from them. Never again. They also tried to add $2279 refurbishing fee which they eventually took off after trying to offer $200. Then $500 off the price Shameful be wary of this dealership the only decent part of the experience was the finance guy who actually seemed legit . More

Sales Rep Ron Morice sold a vehicle out from under me while I was negotiating the contract. Management did not care. Be warned these are not good people to work with. If you look on their google review, while I was negotiating the contract. Management did not care. Be warned these are not good people to work with. If you look on their google review, even though they have a 4.3 they do this a lot. There are a lot of 1 stars that bring to light their dishonest practices. More

I just purchased a used 2020 Audi and Sarasota Dodge this morning. I met via appointment with Kim. She was very pleasant to work with while showing me the vehicle and then taking it for a drive. She answered morning. I met via appointment with Kim. She was very pleasant to work with while showing me the vehicle and then taking it for a drive. She answered my questions and made sure I was satisfied with my purchase. I met Adam in financing and as I was interested in adding an extended warranty policy, offered me the different plans available. In line with my finance questions, Adam helped explain everything I asked. Based on my experience at the dealership I would have to recommend them, particularly the individuals I worked with More

Dameniel OWENS has been a great asset when I choose to by my Jeep Wrangler 4XE. He took the time to personalize my purchase and assisted me with any questions I had. He went far and beyond my expectations. I my Jeep Wrangler 4XE. He took the time to personalize my purchase and assisted me with any questions I had. He went far and beyond my expectations. I recommend him very highly. More