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Santos Ford
Los Banos, CA
117 Reviews
We are proud to be your local FAMILY OWNED Ford Dealer and meet your service, new car sales and used car sales needs! We have all of the latest Ford trucks, Ford cars, Ford SUVs, Crossovers and Hybrids, from the best-selling F-150 and Super Duty trucks to our full car line, including Fiesta, Focus, C-MAX, Fusion, Taurus, and the world famous Mustang, plus an SUV/Crossover to fit every need, including the Escape, Edge, Flex, Transit Connect, Explorer and Expedition. Plus we have a wide selection of Hybrids and Electric Vehicles, including the C-MAX Hybrid, Fusion Hybrid, C-MAX Energi, Fusion Energi and Focus Electric. We also have many used and certified pre-owned vehicles to meet every budget. Owners appreciate working with the factory-trained, certified expert technicians in our friendly, fast and reliable full service garage for all of their maintenance and repair needs, including oil changes, tire rotations, new and replacement tire sales (we offer 13 major tire brands including Goodyear, Continental Tire and Michelin), brake service, batteries, tune ups, radiator, engine and electrical repairs and of course, any warranty work you may need.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 9:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 117 reviews
April 10, 2022
Owner of 2017 f350. Took truck for a couple recalls and 1 other issue. Truck had all kinds of warning lights flashing on display due to a communication issue between t Took truck for a couple recalls and 1 other issue. Truck had all kinds of warning lights flashing on display due to a communication issue between the computer and some modules. Took 4 days to take care of recalls On day 5 I get a call saying that I had battery failure and needed 2 new batteries. I knew my batteries were ok but let Santos replace. Checked in later that day at dealership to see how it was going, was told they were almost done90% At that point I paid balance due$575 after 2 days I get a call that it is repaired, 1 single broken wire that the only way it could have happened was to come from factory like that. My new balance was just shy of $1900 all but $20 was labor to find and splice 1 wire. My estimate was $350. With all the tools and information a dealership has, explain how it takes over $2400 to locate and repair 1 wire. More
by tanners1dad
Employees Worked With
Jon Blackwell
November 27, 2019
Service has been stepped up Had to have my smog sensors checked they weren’t ready .I drove 246 miles but never reset .These guys worked 8 hrs + ..Went through the hole car drove Had to have my smog sensors checked they weren’t ready .I drove 246 miles but never reset .These guys worked 8 hrs + ..Went through the hole car drove it too to reset them .Did the price I was quoted was under charged did 1.5 hours labor .Would of cost way more at any other shop .Super job they really have changed their service. It’s very good now I guess they replaced some people had issues before .But great now good quality work . More
by gnewhall123
Employees Worked With
Gonzalo Rodriguez
August 21, 2019
Best car buying experience. Jeff Roberts, Best car buying experience. Gave me GREAT SERVICE!! VERY knowledgeable. A person you need to come see. He even picked me up from home Jeff Roberts, Best car buying experience. Gave me GREAT SERVICE!! VERY knowledgeable. A person you need to come see. He even picked me up from home. More
by Steve's Fusion
Employees Worked With
Jeff Roberts
August 21, 2019
2016 Ford Fusion Purchase Best car buying experience I’ve ever had! Jeff was upfront, honest and great to work with!! I was in and out in less then 2 hours. I would recommend t Best car buying experience I’ve ever had! Jeff was upfront, honest and great to work with!! I was in and out in less then 2 hours. I would recommend this dealership and Jeff to family and friends! More
by Tmac
Employees Worked With
Jeff Roberts
August 18, 2019
Very positive experience! Jeff was very nice and helpful with trying to help me finance a loan. He was unfront and personal with what issues we might run into and was very help Jeff was very nice and helpful with trying to help me finance a loan. He was unfront and personal with what issues we might run into and was very helpful showing me what my options were. THANK YOU JEFF! Job was also very helpful in explaining to me APR and refinancing to get a better loan. Definitely a personable place and the easiest dealership to walk away with a car. More
by JacksonB
July 20, 2019
Jeff is a Blessing Jeff is absolutely amazing, our first initial meet there was no pressure to make the purchase. He wanted to know about us and our needs. We took his Jeff is absolutely amazing, our first initial meet there was no pressure to make the purchase. He wanted to know about us and our needs. We took his card shopped around and a week later we came went back to see him. Thanks to Jeff we took home a beautiful car!! GOD IS GOOD, ALL THE TIME!! More
by D. D
Employees Worked With
Jeff Roberts
July 17, 2019
Awesome team! Jeff was amazing, great sales men, funny guy, did not sugar coat anything and made sure we were satisfied with our purchase and got the best deal. Bon Jeff was amazing, great sales men, funny guy, did not sugar coat anything and made sure we were satisfied with our purchase and got the best deal. Bonus points for going the extra mile and communicating with my dad even though there was a bit of a language barrier! Would definitely recommend this dealership and will be coming back in the future ! More
by Lauralopez1996
Employees Worked With
Jeff Roberts
July 15, 2019
It was a good experience. After asking me some questions Jeff found me a car that was right for me. Bruce was able to get us a great loan working within my budget for monthly p After asking me some questions Jeff found me a car that was right for me. Bruce was able to get us a great loan working within my budget for monthly payments. More
by Kia2019
June 25, 2019
New car Jeff made getting a new car really easy, he was respectful and showed he cared. Jeff took the time to fully explain the car features, not in a rush to Jeff made getting a new car really easy, he was respectful and showed he cared. Jeff took the time to fully explain the car features, not in a rush to explain anything. More
by AnthonyJVelozJr
Employees Worked With
Jeff Roberts
