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Santa Monica Maserati Alfa Romeo

Santa Monica, CA

4.7
909 Reviews
Call Dealership (424) 416-3049
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1820 Santa Monica Boulevard

Santa Monica, CA

90404

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909 Reviews of Santa Monica Maserati Alfa Romeo

March 14, 2023

Brian communicated well throughout the process. And he gave me more discount than my coupon More

by RODTUAZON
Recommend Dealer
Yes
Employees Worked With
Brian Hendricks
Report | Print
Mar 15, 2023 -

Santa Monica Maserati Alfa Romeo responded

Rod, Thank you for taking the time to share your thoughts on working with Brian and our team. We're glad to hear we delivered such a great experience!

March 13, 2023

Recommend with reservation. Parts were ordered and a call was to be made when received. The call was not made requiring follow up. Ken did a very good job on the service end. More

by CATCH35MOM
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Moore
Report | Print
Mar 13, 2023 -

Santa Monica Maserati Alfa Romeo responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

March 07, 2023

The service was perfect and the waiting room super comfortable and nice. Food and drink offerings delicious. More

by sientertainment
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
Report | Print
Mar 08, 2023 -

Santa Monica Maserati Alfa Romeo responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Santa Monica Maserati Alfa Romeo!

March 06, 2023

I had a very authentic Italian experience both in the showroom, finalizing the deal and becoming a member of alfa family More

by jamessadigh
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Argos, Brian Hendricks
Report | Print
Mar 07, 2023 -

Santa Monica Maserati Alfa Romeo responded

Thank you, James! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Santa Monica Maserati Alfa Romeo.

Mar 07, 2023 -

jamessadigh responded

I had a very authentic Italian experience both in the showroom, finalizing the deal and becoming a member of alfa family

March 04, 2023

ELENA PROVIDED MOST AMAZING SERVICE DURING MY VISIT TO LEASE NEW CAR.. hIHGLY RECOMENDED HER TO FRIENDS . More

by ZILKOOP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Martin, Nick Argos, Elena Redkin
Report | Print
Mar 05, 2023 -

Santa Monica Maserati Alfa Romeo responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Santa Monica Maserati Alfa Romeo.

March 03, 2023

Pedro is the reason I bring my car back to the dealership for service! I own my Fiat but Pedro’s professionalism and real care makes me drive an hr to service my car. More

by kathryntakis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Leal
Report | Print
Mar 03, 2023 -

Santa Monica Maserati Alfa Romeo responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Pedro met your expectations. Thank you again for choosing Santa Monica Maserati Alfa Romeo, we look forward to having you as one of our valued customers for many more years to come!

March 03, 2023

Very helpful and courteous throughout the process. I would highly recommend them to anyone. Very satisfied. More

by danencell
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Moore
Report | Print
Mar 03, 2023 -

Santa Monica Maserati Alfa Romeo responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 01, 2023

God pleasant experience overall. Well received. Easy process. Communication was great as well. Advisor was great. More

by KORDIANSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Moore
Report | Print
Mar 01, 2023 -

Santa Monica Maserati Alfa Romeo responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Santa Monica Maserati Alfa Romeo!

February 28, 2023

Pedro Leal provides the most amazing customer service with the greatest turnaround on response /repair time. More

by LIZ25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Leal
Report | Print
Mar 01, 2023 -

Santa Monica Maserati Alfa Romeo responded

Thank you for your business and this review. We're happy to hear Pedro was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 26, 2023

Everyone at the dealership were helpful and friendly , highly recommend to family and friends thank you for the service More

by HAITHAM_ALGHUNAIM
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben Engelbrekt, Nick Argos
Report | Print
Feb 27, 2023 -

Santa Monica Maserati Alfa Romeo responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Santa Monica Maserati Alfa Romeo, we look forward to having you as one of our valued customers for many more years to come!

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