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Santa Monica Maserati Alfa Romeo

Santa Monica, CA

4.7
909 Reviews

1820 Santa Monica Boulevard

Santa Monica, CA

90404

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909 Reviews of Santa Monica Maserati Alfa Romeo

April 04, 2023

Excellent service all around. From the reservation to the check out it was excellent! I look forward to my next one More

by RMURRAY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sadie McGlynn
Apr 05, 2023 -

Santa Monica Maserati Alfa Romeo responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Santa Monica Maserati Alfa Romeo to be a positive one. Please don't hesitate to reach out if you need anything else.

April 03, 2023

Great experience on our new lease. Elena provided outstanding customer service. She quickly found the exact car we were looking for and provided a very smooth transparent process on More

by Greg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Marino, Elena Redkin
Apr 04, 2023 -

Santa Monica Maserati Alfa Romeo responded

It's great to hear that Elana was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Santa Monica Maserati Alfa Romeo!

April 02, 2023

Easy to deal with and good advice on whether I should keep my car or get new one. Also sales guy was good. More

by JSUZAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Leal
Apr 03, 2023 -

Santa Monica Maserati Alfa Romeo responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Santa Monica Maserati Alfa Romeo to be a positive one. Please don't hesitate to reach out if you need anything else.

April 01, 2023

Pedro knew exactly what was wrong with my vehicle and he resolved the issue and provided excellent customer service. More

by davidjaelee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Leal
Apr 03, 2023 -

Santa Monica Maserati Alfa Romeo responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 30, 2023

The SM Maserati Alfa Romeo service center, in particular service associate Sadie, is extremely helpful and gets the job done fast. Car came back with all issues resolved and spotless. Thank you to the crew More

by delstner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sadie McGlynn
Mar 30, 2023 -

Santa Monica Maserati Alfa Romeo responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 29, 2023

The dealership has never failed to fix my Fiat promptly and then goes the extra step by washing the car, reminding me of future oil changes, tire checks, and goes beyond and above to find needed parts for More

by JWIEDLEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Leal
Mar 30, 2023 -

Santa Monica Maserati Alfa Romeo responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Santa Monica Maserati Alfa Romeo, we look forward to having you as a valued customer for many years to come!

March 29, 2023

Kevin was very helpful in assisting me with purchasing my lease. His follow up and customer care made a difference. More

by sgoff116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Krumpak 5stars, Nick Argos, Casey Obrien
Mar 30, 2023 -

Santa Monica Maserati Alfa Romeo responded

Thank you for taking the time to share your thoughts on working with Kevin and our team. We're glad to hear we delivered such a great experience!

March 26, 2023

Casey was very helpful and communication was awesome. I felt in very good trustworthy hands More

by LE11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Obrien, Ken Moore
Mar 27, 2023 -

Santa Monica Maserati Alfa Romeo responded

Thank you for the kind words for Casey and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

March 26, 2023

Great people. These cars can be tricky - without good service you wouldn’t want to own one. Casey is great. Straightforward and rapid communication. Excellent expe More

by MARTINSZPIRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Martin, Paul Marino, Casey Obrien
Mar 27, 2023 -

Santa Monica Maserati Alfa Romeo responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Santa Monica Maserati Alfa Romeo, we look forward to having you as a valued customer for many years to come!

March 24, 2023

Glad with all the service thanks I really appreciated thank you for the service Ok thanks se More

by Jovanyac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Leal
Mar 27, 2023 -

Santa Monica Maserati Alfa Romeo responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Santa Monica Maserati Alfa Romeo, we look forward to having you as one of our valued customers for many more years to come!

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