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Santa Monica Maserati Alfa Romeo

Santa Monica, CA

4.7
909 Reviews
Call Dealership (424) 416-3049
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1820 Santa Monica Boulevard

Santa Monica, CA

90404

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909 Reviews of Santa Monica Maserati Alfa Romeo

March 29, 2022

Eric Martin was excellent to work with from the pre-order all the way to delivery. Genuinely conveyed his enthusiasm for the new MC20 and made the delivery process easy. Highly recommended. More

by JK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Martin, Daniel Acevedo
Report | Print
Mar 30, 2022 -

Santa Monica Maserati Alfa Romeo responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Eric met your expectations. Congratulations on your new MC20! Thank you again for choosing Santa Monica Maserati Alfa Romeo FIAT, we look forward to having you as one of our valued customers for many more years to come!

March 29, 2022

Pedro is awesome, very kind and acknowledged the problem I was having with my car. More

by Daja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Leal
Report | Print
Mar 30, 2022 -

Santa Monica Maserati Alfa Romeo responded

Thank you for your very kind review. Pedro and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Santa Monica Maserati Alfa Romeo FIAT.

March 27, 2022

They manage good and they help me in all my concerns I will recommend them . More

by martinabarbarian
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank Cook, Dariush Kasra
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Mar 28, 2022 -

Santa Monica Maserati Alfa Romeo responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you please do not hesitate to let us know. We are always happy to help!

March 25, 2022

Great customer service and helpful. From the moment I drive up, the attendant to the ppl working in parts to service. More

by KIMBERLY_NG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Leal
Report | Print
Mar 26, 2022 -

Santa Monica Maserati Alfa Romeo responded

Thank you so much for your excellent review, Kimberly! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Santa Monica Maserati Alfa Romeo FIAT. Please don't hesitate to reach out if you need anything else.

March 25, 2022

Great communication with service department. Car was ready fast and rental was similar. Enjoyed new text messages. More

by Pejmantanaeim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien, Pedro Leal
Report | Print
Mar 26, 2022 -

Santa Monica Maserati Alfa Romeo responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 24, 2022

Excellent services. Efficient work done. Convenient drop-off and pick-up services. Friendly customer services. More

by CMHLAI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Leal
Report | Print
Mar 25, 2022 -

Santa Monica Maserati Alfa Romeo responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Santa Monica Maserati Alfa Romeo FIAT, we look forward to having you as one of our valued customers for many more years to come!

March 24, 2022

Best service in town. Casey and Sadie took care of everything and I was in and out quick. More

by ROSSMAN2099
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien, Pedro Leal, Ken Moore
Report | Print
Mar 25, 2022 -

Santa Monica Maserati Alfa Romeo responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Santa Monica Maserati Alfa Romeo FIAT.

March 23, 2022

Alfa Customer service is hands-down the best customer service I’ve ever received over many years in many vehicles. More

by DANIBURGIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Moore
Report | Print
Mar 24, 2022 -

Santa Monica Maserati Alfa Romeo responded

Dani, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 23, 2022

If you are looking for a Maserati look no further! The team at this dealership is extremely knowledgeable and professional! I had a great experience from the time I arrived till I left with my brand n More

by naz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Martin, Ross Samya, Nick Argos, Dariush Kasra
Report | Print
Mar 23, 2022 -

naz responded

If you are looking for a Maserati look no further! The team at this dealership is extremely knowledgeable and professional! I had a great experience from the time I arrived till I left with my brand new car. Thank you to everyone that made my experience by far the best ever.

March 22, 2022

Nick was very helpful with me obtaining my extended warranty. Pedro has been my advisor and has helped me tremendously as well. Excellent customer service from both gentlemen. More

by NFAMBLESRN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Argos, Pedro Leal
Report | Print
Mar 22, 2022 -

Santa Monica Maserati Alfa Romeo responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Mar 23, 2022 -

NFAMBLESRN responded

Thank you. I will be back.

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