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Santa Monica Maserati Alfa Romeo

Santa Monica, CA

4.7
909 Reviews

1820 Santa Monica Boulevard

Santa Monica, CA

90404

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909 Reviews of Santa Monica Maserati Alfa Romeo

February 12, 2023

Excellent experience from beginning to end. My salesperson was extremely affable. Finance person the same! Great communication and professionalism. More

by KRISTINIANNINI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Rustamov Eric Martin, Nick Argos
Feb 13, 2023 -

Santa Monica Maserati Alfa Romeo responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Santa Monica Maserati Alfa Romeo!

February 07, 2023

LOVE Sadie and Silvia! They are always very Kind, on top of everything, and willing to go above and beyond! Thank you! More

by Kameron Christian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Silvia, Sadie McGlynn, Brian Hendricks
Feb 08, 2023 -

Santa Monica Maserati Alfa Romeo responded

Thank you for choosing Santa Monica Maserati Alfa Romeo. Your feedback and rating mean a lot to us. We're glad Sadie and Silvia were able to help, and we hope to see you again!

February 06, 2023

ken was great! very helpful, attentive and was able to get the work done sooner than expected More

by LINZWALLACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Moore
Feb 06, 2023 -

Santa Monica Maserati Alfa Romeo responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Ken here at Santa Monica Maserati Alfa Romeo.

February 06, 2023

Had a great experience replacing our old Guilia with a new one. Thanks! Sales manager Steve Jay made it easy! More

by jedorsett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elena Redkin
Feb 07, 2023 -

Santa Monica Maserati Alfa Romeo responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 06, 2023

It is always easy to schedule service appointments and they are always friendly and helpful. More

by VIPOSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sadie McGlynn
Feb 07, 2023 -

Santa Monica Maserati Alfa Romeo responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Santa Monica Maserati Alfa Romeo!

February 04, 2023

Ken was nice and helpful. Unfortunately they charge 10/gal to fill up your own vehicle when you don’t ask, I didn’t see that in the bill until too late. Ken promised he would More

by Spencer C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Moore
Feb 06, 2023 -

Santa Monica Maserati Alfa Romeo responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Spencer, feel free to contact us at your convenience.

February 04, 2023

Excellent communication and quality of service. My go to place to service my 124 Spider. More

by PSAARONSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Moore
Feb 06, 2023 -

Santa Monica Maserati Alfa Romeo responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 03, 2023

Elena, Steve and Nick were an absolute pleasure to work with. Professional and very knowledgeable about the vehicles More

by rodney25
Recommend Dealer
Yes
Employees Worked With
Elena Redkin, Steven Marcotte
Feb 04, 2023 -

Santa Monica Maserati Alfa Romeo responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Santa Monica Maserati Alfa Romeo, we look forward to having you as a valued customer for many years to come!

February 02, 2023

xxxxxxxx service. Car has been in the shop for 13 months. They messed up my repair orders multiple times, had to have Ken the service advisor replaced due to multipl More

by UNHAPPY BUYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Marino
Feb 05, 2023 -

Santa Monica Maserati Alfa Romeo responded

Providing a positive experience is our top priority, so we're disappointed to hear that your experience hasn't measured up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to get in touch with you and address your concerns once we've been able to get the whole story.

February 01, 2023

Best service department I have ever been to, so helpful and nice, completed my car in a timely manner More

by TAYLOR39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Obrien, Pedro Leal, Ken Moore, Sadie McGlynn, Brian Hendricks
Feb 02, 2023 -

Santa Monica Maserati Alfa Romeo responded

Thank you for choosing Santa Monica Maserati Alfa Romeo. Your feedback and rating mean a lot to us. We're glad we were able to help, Taylor, and we hope to see you again!

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