Santa Monica Ford Lincoln

I bought a Lincoln with SYNC and they have no one that services SYNC. You buy a car with SYNC here and you're on your own. Since I am not a techie, this was a problem. They are stuck in the 50's when i services SYNC. You buy a car with SYNC here and you're on your own. Since I am not a techie, this was a problem. They are stuck in the 50's when it comes to technolgy, plus they are rude about it. I took my service of the Lincoln to a nearby Ford Dealershp, which is working out o.k. (Berge Ford) More

Todd, my new-car sales rep, was friendly. However once Todd, my new-car sales rep, was friendly. However once my car had been picked and paperwork was handed off to Sales Manager Billy Lourie my experienc Todd, my new-car sales rep, was friendly. However once my car had been picked and paperwork was handed off to Sales Manager Billy Lourie my experience went downhill. After several unreturned phone calls and multiple visits, Billy Lourie could not have cared less about me as a prospective buyer. Apparently after finding out our credit score was not as high as we had ESTIMATED, he just wanted to toss me and my paperwork in the trash. He was a typical case of a fat, sweaty, bad car salesman that couldn't give a xxxx about anyone but himself. Billy Lourie, you are an xxx and you need to go on a diet. And I suggest you stop treating people so poorly. I would have opted to get a less expensive car from this dealership to make it work but now my business here is done. Oh and clearly "jmoney" works or is friends with someone at this dealership. More

Best dealer in town! I got a great deal on a new mustang with 0 down!!! Ask for Pete! with 0 down!!! Ask for Pete! More

Incredibly easy to work with! I originally sent an e-mail inquiry to SM Lincoln and Mike was the person who returned it with all questions answered. Not your typical salesperson/dealership - they act e-mail inquiry to SM Lincoln and Mike was the person who returned it with all questions answered. Not your typical salesperson/dealership - they actually return your phone calls and aren't snooty like their neighbors at SM BMW. Overal, a great buying experience. More