Back

Santa Monica Ford Lincoln

Santa Monica, CA

3.9
133 Reviews

1230 Santa Monica Blvd

Santa Monica, CA

90404

Directions

By Type

Showing 133 reviews

February 19, 2025

Nick went above and beyond to make my buying experience a positive one — he even delivered the vehicle to me in Newport Beach! More

by kateladd
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick
February 19, 2025

They lied to me about the service they were doing to my car. My car is waiting for a fix for the charging of the electric battery. I was told by two different people that it was the fix! Now my car motor More

by stevanhill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didn’t know what they were serving the car for , Corry Baum
February 18, 2025

Very professional salespeople (Nick) & management team. I would definitely shop here again based on my experience leasing a new Bronco Wildtrack. More

by digmydesigns
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick - Benny - Scott (mgr?)
February 12, 2025

Santa Monica Ford is the Best. Mic was my salesman along with the help of Benny & Wade, I was able to purchase my pick up truck with a low down payment & affordable note! Thanks SM More

by Kimbas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corry Baum
February 03, 2025

Was amazing! Came in off a deal I seen online and got that same deal on my car More

by churchboy206
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nataly
January 18, 2025

I’m glad I chose Santa Monica ford to get my new mustang thank you Desi for helping me out in all the proses More

by mar34434@yahoo.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desi
January 07, 2025

They really work with and for the customer. You feel safe and trust the team. This was the best car buying experience I’ve ever had in my experience. This marks the 9th vehicle I’ve ever purcha More

by srmartinez05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wendy, Kevin and Simon.
December 26, 2024

I was able to schedule my appointment the same day I called,, the work was finished sooner than estimated and they even delivered my vehicle to my house which I was not expecting. I was very pleased. I More

by MPerkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Zepeda
December 23, 2024

Santa Monica Ford Lincoln provides excellent service with negotiable contacts and cars of your dreams. More

by Johnny Mancuso
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corry Baum
December 19, 2024

Very poor service and they don’t know their own car! I have a Mach-E and they don’t understand how it works. More

by Stephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Corry Baum
Dec 19, 2024 -

Santa Monica Ford Lincoln responded

Hello Stephanie, my name is Jason Cook and I am one of the managers here at Santa Monica Ford. I do apologize for any inconvenience that this last visit may have caused you and would like to improve on that. Would you mind giving me a call here at the dealership (310) 451-1588 so that I can understand more about the situation. I really do want to hear from you and do my best to make things right. I appreciate your time and look forward to speaking to you.

1
...