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Santa Monica BMW - Service Center

Santa Monica, CA

4.1
1,464 Reviews

1,464 Reviews of Santa Monica BMW - Service Center

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December 16, 2024

been bringing my BMW's to SMBMW for years. ..Chris has always been on top of it More

by CHRISROSCOE641
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

Completely satisfied with the service ithey performed in a timely manner . Had no issues for the service More

by jimoshir
Recommend Dealer
Yes
Employees Worked With
Cesar
December 14, 2024

Dealership helped me with annual service for my 2023 - I4. They did a great job and went out of their way to get it done in 2.5 hours while I waited. Didn’t expect they’d be able to do it, but they went More

by DAN.SHUMOVICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
December 14, 2024

Chris was very thorough and helpful . Thank you also for the detail in what needs to be fixed when I have finances available. Happy Holidays More

by ambereveleigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

Shane was awesome! ! Terrific service and the loaner service was great Couldn’t have been. happier More

by JIM@SARNOFFCO.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
December 13, 2024

The service was fast and comprehensive. Shane was a great advisor. Lounge was nice but coffee machine wa out of order. More

by LEWWHITNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Zubko
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

Helpful, organized and on time. I have done a few check ups and oil change there. All went well. More

by katyacarter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Cueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

Nice video email but they did not wash my car. I think my car was dirtier after the service than before. More

by DRTIENYUCHANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
December 13, 2024

Great service experience. Got me in and out quickly with no hassle. Car was spotless on delivery. These are pros. Second car I've bought here, may buy another! More

by BOBBYMUSIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2024

Great experience. My car was serviced and returned clean. It was done in a timely manner and communication was excellent. More

by rspeaknhear
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal