Santa Monica BMW - Service Center

Great service, really appreciated the courtesy car wash too. Communication was clear and quick turnaround too. Communication was clear and quick turnaround More

Great dealership! ! My service advisor Chris Myers always takes care of my car quickly and always on top of communicating with me about what is going on with the car. A ! My service advisor Chris Myers always takes care of my car quickly and always on top of communicating with me about what is going on with the car. Always delivers on his promises. More

Service department was very efficient, courteous, and helpful on my visit for some warranty work. helpful on my visit for some warranty work. More

Our car was ready and no one came to let me know. Wasted 1/2 hour waiting till I approached someone and was told the car has been ready for more than 1/2 hour. Wasted 1/2 hour waiting till I approached someone and was told the car has been ready for more than 1/2 hour. More

Cesar knows how to give quality service. Thank you for explaining my vehicle's issue that made sense! Thank you for explaining my vehicle's issue that made sense! More

Clean, efficient, friendly and helpful. Loved the video and explanation for the question I had. and the Uber service was super quick! Loved the video and explanation for the question I had. and the Uber service was super quick! More

Excellent service, very professional and courteous. Very efficient and helpful. Very nice service department, and also very clean. Very efficient and helpful. Very nice service department, and also very clean. More

The service is very relaxed about timing. No rental They now even charge for a ride to my house. Level of service has gone down . Took 20 mins to get my car called up after I came to p No rental They now even charge for a ride to my house. Level of service has gone down . Took 20 mins to get my car called up after I came to pick up. Overall poor service . Feels like they don’t care. More

Alex was great and the whole shop made it very easy to just show up drop off my car and they arrange Uber for you if needed! I’ll be back everytime my neighborhood bmw dealership just show up drop off my car and they arrange Uber for you if needed! I’ll be back everytime my neighborhood bmw dealership More

Delivered the job as promised and informed me about the option for the necessary repairs right away . option for the necessary repairs right away . More