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Santa Monica BMW - Service Center

Santa Monica, CA

4.1
1,586 Reviews

1,586 Reviews of Santa Monica BMW - Service Center

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January 25, 2023

Pablo gave great service! I would definitely recommend Santa Monica BMW to anyone and everyone! More

by craig.quinlan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
pablo penilla
January 25, 2023

Friendly staff and reliable and communicates well in terms of work being done clean facilites More

by Alarkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pablo
January 25, 2023

Caesar was amazing and very helpful. He was super pleasant and answered all my questions. And the service went smoothly as well. More

by DHSPINELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dellis Montell Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar
January 25, 2023

Appointments should be taken in order of your appointment time. So if the 8:30am appointment arrives at 7:55am they should not been taken before the 8:00am appointment. If you do that what is the point of More

by JANETFROSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Myers
2.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2023

Upon initial inspection, tech did not notice (or removed) missing lug nuts on front right wheel and reported nothing found. My wife had to insist the vehicle be re-checked and missing lug nuts were found. More

by MJBADAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Myers
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2023

Manfred is a top professional --always timely and always right on in terms of how the car is serviced. Been coming to this Service Center for years for a good reason. More

by LYNNE.DANCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manfred in Service Dept.
January 21, 2023

Cesar was friendly, responsive and efficient. It was great to receive a video showing me the problem with my car. More

by JENCHANG_16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Pleitez
January 21, 2023

He was Quick, friendly and organized. Had everything ready. I was happy with everything with him. More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
January 21, 2023

I had a good experience in bringing my car for service in SM BMW. I recommend the service to others. More

by KEHSANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
January 20, 2023

Best dealership, service department is fantastic and makes bringing my car in a pleasure. Easy and professional. No place better! More

by CBAKER20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dellis Montell Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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