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Santa Monica BMW - Service Center

Santa Monica, CA

4.1
1,559 Reviews

1,560 Reviews of Santa Monica BMW - Service Center

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January 19, 2023

Chris Myers is very professional and courteous. Always a pleasure having my car serviced! Highly recommend! More

by LIZMALONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2023

Thank you very much for your help with my extended warranty. I really appreciate all of your excellent service. More

by SOUNDTRACKCounsel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hans Dakhlia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Guglielmelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dellis Montell Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2023

I was not happy with the service I received. My vehicle which is still fairly new 2021, would not start and was towed-in. They had no loaner vehicles available, they told me there was a 3 week More

by TIANASTREET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dellis Montell Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2023

Very busy dealership, but that does not take away from the attention to detail and professionalism the staff has. More

by MONI MAGDALENO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Evans
January 18, 2023

SMBMW took care of my car and was very transparent throughout the entire process. I also appreciated that the dealership held onto my car for a few days while I was out of town for work. More

by MBACOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar
January 18, 2023

SM BMW is the greatest. Danny and Cesar and the entire team are beyond fantastic. More

by KLEINJL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dellis Montell Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Pleitez, Danny Garcia
January 17, 2023

Good job and very efficient Was happy with service and amount of time was excellent More

by FEETBEAT786
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ceasar
January 17, 2023

Cesar was great. Very helpful and resourceful. Good communication which is consistent with prior visits and working with him. More

by nichol.s.shuart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Pleitez
January 17, 2023

Cristal was wonderful. Extremely helpful. Prices are outrageous. Waited a while for car to be delivered in street. They forgot about me… More

by bartbnow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dellis Montell Jr.
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2023

Thank you Cristal for the professional and prompt service. I Will be certain to recommend to others BMW of Santa Monica. More

by maberenj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristal Iris Pablo
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