Santa Monica BMW - Service Center

I've been having my car(s) serviced at Santa Monica BMW for a decade. The service department has not only remained efficient---it has gotten better. Big points to Chris Myers too. for a decade. The service department has not only remained efficient---it has gotten better. Big points to Chris Myers too. More

Chris Meyers always provided the best customer service and communication. And I really appreciate that I can reserve a loaner car. and communication. And I really appreciate that I can reserve a loaner car. More

Cesar did a great job; he stayed in contact and followed through on the job. through on the job. More

Great service - quick and effective. However, service light not removed or explained for second consecutive visit However, service light not removed or explained for second consecutive visit More

I've known Chris a lot of years and he's never failed to explain and communicate. explain and communicate. More

The best service as always everyone is always so nice and helpful they always wash my truck and I get my truck back the same day awesome helpful they always wash my truck and I get my truck back the same day awesome More

Excellent service provided as always. Highly recommend for your car services. We have been taking our BMWs to Santa Monica for many years. Thank you. Highly recommend for your car services. We have been taking our BMWs to Santa Monica for many years. Thank you. More

They were really fast and professional. They even washed my car for me. I would get my service here again. They even washed my car for me. I would get my service here again. More

Bill Evans is a very professional, courteous, efficient, and friendly individual. He always makes sure that the consumer understands what is needed for their car, why it is needed, and what the cost is befo and friendly individual. He always makes sure that the consumer understands what is needed for their car, why it is needed, and what the cost is before one commits to the service charges. More

Car took 4 days, I was promised it would be done the next day. No sense of urgency. Maybe too busy? But I was clear what the car needed. day. No sense of urgency. Maybe too busy? But I was clear what the car needed. More