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Santa Monica BMW - Service Center

Santa Monica, CA

4.1
1,586 Reviews

1,586 Reviews of Santa Monica BMW - Service Center

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January 31, 2023

I've been having my car(s) serviced at Santa Monica BMW for a decade. The service department has not only remained efficient---it has gotten better. Big points to Chris Myers too. More

by HILARYJUDGECLARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2023

Chris Meyers always provided the best customer service and communication. And I really appreciate that I can reserve a loaner car. More

by PAMELA2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2023

Cesar did a great job; he stayed in contact and followed through on the job. More

by PTCROWLEY33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Cueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2023

Great service - quick and effective. However, service light not removed or explained for second consecutive visit More

by MARK_A_SMITH72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with Caesar in Servie. He is my go-to agent
January 30, 2023

I've known Chris a lot of years and he's never failed to explain and communicate. More

by SUSANBEAVERSIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2023

The best service as always everyone is always so nice and helpful they always wash my truck and I get my truck back the same day awesome More

by SHISHI39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hans Dakhlia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Guglielmelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2023

Excellent service provided as always. Highly recommend for your car services. We have been taking our BMWs to Santa Monica for many years. Thank you. More

by MICHAEL.ZARKESH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2023

They were really fast and professional. They even washed my car for me. I would get my service here again. More

by harouniandds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mafred
January 28, 2023

Bill Evans is a very professional, courteous, efficient, and friendly individual. He always makes sure that the consumer understands what is needed for their car, why it is needed, and what the cost is befo More

by LUPEDORIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Evans
January 28, 2023

Car took 4 days, I was promised it would be done the next day. No sense of urgency. Maybe too busy? But I was clear what the car needed. More

by Nope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pablo Penilla
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