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Santa Monica BMW - Service Center

Santa Monica, CA

4.1
1,576 Reviews

1,576 Reviews of Santa Monica BMW - Service Center

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February 11, 2023

Staff are always helpful and courteous. They are ready to answer any questions I might have. More

by CINEANGEL7
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2023

My service advisor Caesar is so professional and helpful. He communicates great. Love that I can text him directly. More

by DAVIDPALMER8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caesar
February 10, 2023

Professional team provides good communication. They did a great job on my car. It’s running better than before. More

by Gmen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2023

Santa Monica BMW always provides excellent customer and vehicle service. My car has only been serviced at SMBMW. Chris Myers is great! More

by FERGALU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2023

Cesar is very easy to work with and take care my needs immediately. I’m very happy with BMW services. More

by alwaysanadventure21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Pleitez
February 09, 2023

Helpful and accommodating. Help me get done what I needed to get done. I felt safe and taken care of. Would use them ago. I would recommend them More

by CATHERINEBLORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dellis Montell Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2023

Cesar from the service department was excellent. He handled my normal maintenance request and some additional work that was covered under warranty. More

by KBX3M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Pleitez
February 08, 2023

I've been working with Santa Monica BMW for many years now. They are very knowledgeable, courteous and prompt. Always quality work and always putting the customer first. More

by hanno.basse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manfred Guzman, Gary Zubko
February 07, 2023

Just bought a new car- they provided great timely service and enjoyed the video of service required. More

by katiemccormick15
Recommend Dealer
Yes
Employees Worked With
Cesar Cueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2023

The whole process was effortless and communication along the way was exceptional. Thank you all. More

by JML07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristal Hurtado
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