Santa Monica BMW - Service Center

Everything was just right. I walked in pause and picked up my car. New service manager Christal made a difference - Pablo sucked I walked in pause and picked up my car. New service manager Christal made a difference - Pablo sucked More

I was very pleased with the service at Santa Monica BMW. Bill Evans did an excellent job. Bill Evans did an excellent job. More

Fast and efficient service for a safety recall. Good communication regarding progress and completion of work. Good communication regarding progress and completion of work. More

Great service visit. Thorough diagnostic reviewed in a linked video was a plus. Car was clean & ready when promised. Thorough diagnostic reviewed in a linked video was a plus. Car was clean & ready when promised. More

Made me feel welcome amd indicated that they really and truly appreciate me as a customer there truly appreciate me as a customer there More

Kind and courteous staff. Cristal ensured I was up to date with the service experience. Cristal ensured I was up to date with the service experience. More

Great customer service, friendly customer service, knowledgeable service writers Willing to help you with whatever you need for your car knowledgeable service writers Willing to help you with whatever you need for your car More

Always available to help me get the service done to my car to get me perfect performance once again. I am very happy with Santa Monica BMW Service. car to get me perfect performance once again. I am very happy with Santa Monica BMW Service. More

My experience was very quick and easy! Great staff who were very friendly and efficient Great staff who were very friendly and efficient More

I brought in my car for tire replacement. My Service advisor failed to contact me regarding the status of repair before leaving for the day, as promised. When I returned to pick up my vehicl My Service advisor failed to contact me regarding the status of repair before leaving for the day, as promised. When I returned to pick up my vehicle, the work had not been started. More