Santa Monica BMW - Service Center

purchase went smooth and easy. I did have a trade in . it was at night. I did have a trade in . it was at night. More

Came in for recall work. Service department was good. Friendly & efficient. Job done in a few hours. Check out was fast & easy. I like that they wash all the cars after ev Service department was good. Friendly & efficient. Job done in a few hours. Check out was fast & easy. I like that they wash all the cars after every service! Even recall jobs. More

Chris in service was very nice and accommodating. I have been using Santa Monica BMW for nearly 2 decades now. I have been using Santa Monica BMW for nearly 2 decades now. More

Cristal - my service rep - deserves special recognition for her kindness, professionalism and humanity. The tech Sebastian was awesome too. Many many thanks. for her kindness, professionalism and humanity. The tech Sebastian was awesome too. Many many thanks. More

Handled the recall fix quickly and efficiently. Will come back in the future. Very pleased. Will come back in the future. Very pleased. More

Cesar is the best and I love the communication he provides as well. great work. provides as well. great work. More

Consistently great service, I've been a customer for years, My service advisors , Chris Myers, is a pleasure to deal with. years, My service advisors , Chris Myers, is a pleasure to deal with. More

prompt service crystal was precise and detail about the repairs. call when call was ready for pick up repairs. call when call was ready for pick up More

Cesar goes above and beyond. I can confidently say he is outstanding. He has unwavering commitment and his extensive knowledge and experience keep me coming back to to SM BMW ev I can confidently say he is outstanding. He has unwavering commitment and his extensive knowledge and experience keep me coming back to to SM BMW even though I moved to the other side of LA . I trust him, his professionalism and genuine are and attention make every visit a delight. I feel supported and like someone has my back with Cesar Pleitez on my side. He is an asset and prioritizes excellent customer service! More

Awesome customer service, great communication and as always my car was delivered on time and nice and clean. always my car was delivered on time and nice and clean. More