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Santa Monica BMW - Service Center

Santa Monica, CA

4.1
1,576 Reviews

1,576 Reviews of Santa Monica BMW - Service Center

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March 25, 2023

Fast and efficient service, with friendly staff. Easy drop pff and pick up, and good feedback on items that need attention More

by Simonladams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Evans
March 25, 2023

Excellent Service at SMBMW! Highly recommend! They found an oil leak and informed me of the urgent issue. More

by MTHIBIANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2023

While the waiting area isn't the nicest, I work nearby and can walk to my office, so it's not a big deal. The service department at SMBMW is great, especially Cesar. More

by MOCLACA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Cueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2023

Great service and very friendly staff. They identified all maintenance needs and accommodated my requests. Thank you Santa Monica BMW More

by S_ENSARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2023

Great service. I was very happy with the outcome and the service representative was very helpful and provided regular updates. More

by AGHODGES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2023

cesar was really great and easy to work with. thx so much. thx again eric More

by ERIC@OPHIRMGT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
cesar
March 24, 2023

Excellent service. They found the replacement tire and fit me in their schedule on the same day. More

by jeffrey.witham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristal Hurtado
March 24, 2023

Prompt, good communication, the service department also checked for other issues which could potentially be good to be aware of. More

by ppease
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristal
March 24, 2023

Cesar Pleitez was extremely helpful and always kept me informed. Excellent service and this is the only place where I get my car serviced!! More

by JERICAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Pleitez
March 24, 2023

Excellent service & helpful staff, always courteous. Since coming back to LA, it is the onnly place I take my car for checkups and service. More

by ROBYNTURNR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Pleitez
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