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Santa Monica BMW
Santa Monica, CA
1,742 Reviews
About Santa Monica BMW
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Welcome to Your BMW Dealer in Santa Monica
Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family.
At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,742 reviews
September 27, 2023
The team was efficient; friendly and quick. My technician sent a video which helped explain all that was done. Car was ready when promised and delivered promptly. My technician sent a video which helped explain all that was done. Car was ready when promised and delivered promptly. More
by ndmcnair
Verified CustomerEmployees Worked With
Esther
September 27, 2023
Great service welcoming stuff recived back cleane car great work Chris always ready to help very quick great work Chris always ready to help very quick More
by SASSYMARGO
Employees Worked With
September 26, 2023
Caser and the Santa Monica BMW team took great care and I feel really supported by their service. They even vacuumed my carpets. Really appreciative of them! feel really supported by their service. They even vacuumed my carpets. Really appreciative of them! More
by ERYNNEMCQUEEN
Employees Worked With
Caser Pleitez
September 24, 2023
I came in to the dealership at 3:45 pm needing a new tire for my i3 per my tire warranty that I had obtained following the advice of the sales staff when I purchased my car from Santa Monica BMW. Bill Evans for my i3 per my tire warranty that I had obtained following the advice of the sales staff when I purchased my car from Santa Monica BMW. Bill Evans in the Service Department pulled a hat trick by obtaining a very late in the day approval from the insurer and sent me a text message at 5:45pm to let me know my freshly washed car was ready for me to pick up! Who could possibly ask for a more rapid turn around? Mr. Evans is an incredibly nice and friendly person who made my experience all the more enjoyable for what would otherwise have been a very stressful ordeal. More
by STANLEY_NO
Employees Worked With
William Evans
September 24, 2023
I have a great experience at this dealership and I like that it’s family owned. I don’t love that I get bombarded with review requests. that it’s family owned. I don’t love that I get bombarded with review requests. More
by JENNIFER96
September 23, 2023
Efficient, courteous, and responsive service. Would recommend to friends and family now and in the future. Would recommend to friends and family now and in the future. More
by MARTINICA
Employees Worked With
September 23, 2023
Good experience. The men who were greeting people dropping off and picking up were very nice. Manford is nice too, he’s been my service person for years. The man at t The men who were greeting people dropping off and picking up were very nice. Manford is nice too, he’s been my service person for years. The man at the payment counter was oddly cold and unfriendly. The women at that counter are usually great. More
by SARAHCHAMBERLIN707
Employees Worked With
Manford
September 23, 2023
The entire process was smooth and effortless. Will was knowledgeable and navigated us through the entire transaction. Will was knowledgeable and navigated us through the entire transaction. More
by FRON
Employees Worked With
September 23, 2023
The service department is top rate. The only complaint I have is that it always takes a long time (after your car is ready and you pay) from when they say they are bringing your car ar The only complaint I have is that it always takes a long time (after your car is ready and you pay) from when they say they are bringing your car around to when they actually bring your car around. Not sure what the disconnect is, but this happens every time I've been there that another service person usually notices me waiting, or I have to ask a couple of times and give them my ticket number a few times, before the car comes around. Seems an easy problem to fix -- everything else works great. More
by cindychupack
Employees Worked With
