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Santa Monica BMW
Santa Monica, CA
1,635 Reviews
About Santa Monica BMW
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Welcome to Your BMW Dealer in Santa Monica
Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family.
At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,635 reviews
Verified Customer
October 03, 2024
My first visit to Santa Monica BMW was excellent! They were professional and helpful. I enjoyed talking to Suza. Chris Meyers was my advisor. The clock on my dash was reset. So nice to see the correc They were professional and helpful. I enjoyed talking to Suza. Chris Meyers was my advisor. The clock on my dash was reset. So nice to see the correct time. More
by ELAUCHENAUER
October 02, 2024
Horrible customer service, disorganized, didn’t notify me that my car was ready week after completion, bad analysis. that my car was ready week after completion, bad analysis. More
by ANIBAS
Employees Worked With
October 02, 2024
Excellent Service very Professional staff On time service Regular Updates on car Status I was very pleased with my service service Regular Updates on car Status I was very pleased with my service More
by DOYLEJUNE
Employees Worked With
October 02, 2024
Difficult to get an appointment even when there is a warning light to go to a BMW service. When I got my appointment the service advisor did not seem to know anything about the warning light, mumbled an warning light to go to a BMW service. When I got my appointment the service advisor did not seem to know anything about the warning light, mumbled and did not make eye contact. Said I would have to leave the car for at least 36 hours which I did and he never called me with an update. When I tried to get hold of someone in the service department after 48 hours everyone’s phone just went to voicemail. When I finally got hold of Alex my service advisor he said they needed to get some parts and would have to take the dashboard apart. He could not explain anything about that but said I would have to leave the car there for probably 10 days. There is more I could say but the bottom line is I picked my car up and will be going to another BMW dealer from now on. More
by PAT50
