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Santa Monica BMW

Santa Monica, CA

4.1
1,902 Reviews
About Santa Monica BMW New BMW Inventory Finance Center Contact Us Welcome to Your BMW Dealer in Santa Monica Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family. At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
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1127 Santa Monica Blvd

Santa Monica, CA

90401

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Showing 1,902 reviews

April 24, 2025

Crystal and Jimmy were amazing. So grateful for their care, understanding and kindness. It meant so much to me. God bless them!! More

by HALLIBURTON.LAUREN
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Crystal and Jimmy
April 24, 2025

They couldn’t find my key and I waited 40 min after they told me my car would be driven around to meet me. I was furious. More

by RMANDEL77
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Service dept
April 22, 2025

The process was quick and easy. The rep, Cristal, was professional and timely with her responses. More

by luy galdamez
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Cristal Iris Hurtado
April 19, 2025

All staff was Friendly, efficient with great follow-up regarding loaner and pick upon completion of service More

by TAPGRL
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
April 19, 2025

Cheap. They try to nickle and dime you for everything. They always recommend services your car does not need. Not reliable. More

by Mike D
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Recommend Dealer
No
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

Amazing from start to finish ! Love love love my new BMW !! Adam your the best Nicole you are amazing and thank you Dell for finding the perfect car! I will never go to another dea More

by MIUMIUNME
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dellis Montell Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam and Nicole
April 17, 2025

The dealership was efficient and welcoming. Very impressed that when the learned we were victims of the LA wildfires, they provided a discounted service plan, which was extremely kind of the d More

by scanup0
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mario Guglielmelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2025

horrible below average service. no follow up from service advisors. the owner does not care at all but customers do, and this place is horrible no follow up recommend services not More

by BJA1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : alex macias
April 13, 2025

Chris Meyers and his team have provided exceptional customer service since my first visit in 2009. Thank you for always going above and beyond! More

by sppaula22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Guglielmelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2025

Not good customer service. Bad communication. No updates. Said the car would be done at a certain time and then it was thirty minutes late and the car was still wet from the ca More

by sherylmadden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk
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