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Santa Monica BMW
Santa Monica, CA
1,750 Reviews
About Santa Monica BMW
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Welcome to Your BMW Dealer in Santa Monica
Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family.
At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,750 reviews
October 26, 2023
Great service from Manfred! Great communication. All issues were resolved. Also the people at rental were great - very kind and professional. Great communication. All issues were resolved. Also the people at rental were great - very kind and professional. More
by pavlova2013
Verified CustomerEmployees Worked With
Manfred Guzman
October 26, 2023
Smooth interaction. Comfortable setting. Responsive agent. Free car wash. Exterior and interior was very good Comfortable setting. Responsive agent. Free car wash. Exterior and interior was very good More
by NMAANS
Employees Worked With
October 26, 2023
Replaced the tire on our 430! Easy in and easy out. Very professional and friendly service. They even washed our car. Wonderful experience! Easy in and easy out. Very professional and friendly service. They even washed our car. Wonderful experience! More
by Adolce
Employees Worked With
October 25, 2023
Great experience. My service manager, Bill, was helpful,efficient and very nice I will recommend. My service manager, Bill, was helpful,efficient and very nice I will recommend. More
by JUDY25
Employees Worked With
October 24, 2023
I went in for an oil change and when I got back in the car a service light was on. I would have preferred for someone to alert me to the light versus me needing to get back out of the car to investigate a car a service light was on. I would have preferred for someone to alert me to the light versus me needing to get back out of the car to investigate and make another appointment. Then, when I did bring the car back in to investigate the light, I didn't receive any updates over the phone or e-mail about my car, and I had to call back in. I usually get better service and was disappointed this time around. More
by EMILY.GOODSON
Employees Worked With
October 24, 2023
Had my car ready sooner than expected, the service personnel were professional and friendly. They performed the exact service I was scheduled for, they didn’t try and sell me on anything which is ref personnel were professional and friendly. They performed the exact service I was scheduled for, they didn’t try and sell me on anything which is refreshing, no pressure. More
by JPRZELENSKI
Employees Worked With
October 22, 2023
No, idea of lengh of service while problem was clearly diagnosed by the car computer. They send me several notice to come and get my car after 2 days, but when I get there, car was not ready. They broug diagnosed by the car computer. They send me several notice to come and get my car after 2 days, but when I get there, car was not ready. They brought me a car washed and completely wet and not cleaned More
by ALI.HEIDARI.CPA
Employees Worked With
N/A
October 21, 2023
I was told I needed over $5,000 worth of repair so took my car elsewhere for a quote and it turns out I didn’t need half of what Santa Monica BMW said I needed. Shame. my car elsewhere for a quote and it turns out I didn’t need half of what Santa Monica BMW said I needed. Shame. More
by JULIE40
Employees Worked With
Repairs
