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Santa Monica BMW
Santa Monica, CA
1,752 Reviews
About Santa Monica BMW
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Welcome to Your BMW Dealer in Santa Monica
Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family.
At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,752 reviews
Verified Customer
December 01, 2023
The lead shop Forman is an A$$h0le. My car was not fixed. The Forman claimed it is within a specification and nothing he could do. He walked away from me as I was speaking and wanted My car was not fixed. The Forman claimed it is within a specification and nothing he could do. He walked away from me as I was speaking and wanted more clarification and proof as to why he would not address the issue. All he was concerned with was how he was going to bill back the parts or labor to BMW. And on top of it all I had to wait 2 days to find this all out. More
by BimmR
Employees Worked With
Lead Shop Forman.
December 01, 2023
Great service. The appoint are always on time and work is excellent. There is an update after service whether they suggest new tires or wipers etc The appoint are always on time and work is excellent. There is an update after service whether they suggest new tires or wipers etc More
by HOMERUN183
Employees Worked With
December 01, 2023
This is my 15 or more car I bought and turned into Santa Monica BMW. Their customer service is the best in the biz. I don't even look at others dealers. No onther place can give the customer service SMBMW Monica BMW. Their customer service is the best in the biz. I don't even look at others dealers. No onther place can give the customer service SMBMW does More
by EBAKER3
November 30, 2023
The best service department I've ever been to! Big, clean, accommodating. The staff here are professional, helpful, and ready to explain procedures necessary to keep my BMW in shape Big, clean, accommodating. The staff here are professional, helpful, and ready to explain procedures necessary to keep my BMW in shape More
by dari
Employees Worked With
Manfred Guzman
November 30, 2023
It seems to me, Bill was not helpful at all dealing with my extended warranty that covers most of the repairs and refused to look at my coverages that are written black and white in my contract. A very rude my extended warranty that covers most of the repairs and refused to look at my coverages that are written black and white in my contract. A very rude man and as far as his competency representing your BMW customer service, has a very short temper! Pascal J. Nabet More
by PASCALNABETMEYER
Employees Worked With
November 30, 2023
Everything was done as requested and on time. It always is at this dealership. I think they went above and beyond this time. I appreciate the service. It always is at this dealership. I think they went above and beyond this time. I appreciate the service. More
by CALEBDOM
Employees Worked With
November 29, 2023
scheduling professionalism customer ease all work completed car was cleaned great attitude Cesar adviser was great organized on time appointment In such a limited area they ease all work completed car was cleaned great attitude Cesar adviser was great organized on time appointment In such a limited area they get the word done Thank You BMW !!!!! More
by THOMASWISDOM1
Employees Worked With
Cesar
