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Santa Monica BMW

Santa Monica, CA

4.2
1,752 Reviews
About Santa Monica BMW New BMW Inventory Finance Center Contact Us Welcome to Your BMW Dealer in Santa Monica Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family. At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
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1127 Santa Monica Blvd

Santa Monica, CA

90401

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Showing 1,752 reviews

December 13, 2023

It always feels like you are trying to find things to charge for. You are not trustworthy. More

by PAUL.LEE.RUIZ
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Prefer not to answer
December 13, 2023

All went well. However paying for an Uber seems odd when it is free at Audi. More

by mittlemanpaul
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
No idea
December 13, 2023

Easy scheduling and quick turnaround and my advisor was courteous and professional. No issues at all More

by MILESMADISON
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Recommend Dealer
Yes
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Service
December 13, 2023

Good service. Friendly customer service..... Could use those "free" lifts home like the old days. More

by coneyislnd
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2023

Professional and prompt. Really went out of their way to accommodate my hectic schedule and met every need. Work was completed quickly and great communication. More

by norrisphone
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2023

Your team forgot to close the coolant gasket and I ended up stranded on the highway on thanksgiving. I demand a refund More

by ADAMRASHEED91
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Recommend Dealer
No
Employees Worked With
Idk
December 11, 2023

I had a great experience getting an X5 at SM BMW! The experience was one that would want to make me come back to SM BMW. More

by NICPAUL79
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Henry Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Macias
December 11, 2023

Quick and Easy. Alex and Henry made is very straight forward. Nothing hidden and open to some flexibility. More

by DARRENEICHHORN
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Henry Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
December 10, 2023

Crystal was very nice and had the service completed in 1. 5 hours. Only issue was the pricing on the CBS Vehicle Check cost $250. Not sure what exactly I am paying for on that cost. More

by BRIANL.GARBE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
December 09, 2023

There was little to no communication, especially in regards to how long the service would take. Our service technician did not respond to at least 3 text messages and 2 phone calls. It was quite sho More

by MEGANGRUMBOHALL
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Cristal Hertado
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