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Santa Monica BMW
Santa Monica, CA
1,702 Reviews
About Santa Monica BMW
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Welcome to Your BMW Dealer in Santa Monica
Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family.
At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,702 reviews
November 30, 2024
Great customer service! They serviced my car efficiently and quickly. The location is easy to access, and the staff are professional and friendly. Thank you! They serviced my car efficiently and quickly. The location is easy to access, and the staff are professional and friendly. Thank you! More
by ANGELAMARIACOSTELLO
Verified Customer
November 30, 2024
Prompt efficient and courteous personnel. East to make an appointment and the car was ready on time East to make an appointment and the car was ready on time More
by AMYLGOLDMAN
Employees Worked With
November 30, 2024
Like another reviewer, I stick with SMBMW because of Caesar. I just wish the techs could get the tire air pressure right and be clearer about their recommendations (e.g., if you think I need a new batte Caesar. I just wish the techs could get the tire air pressure right and be clearer about their recommendations (e.g., if you think I need a new battery tell me if you have tested the charge on the current one). Also, car wash could be a lot better. More
by ATTORNEYJACOBS
Employees Worked With
Cesar
November 28, 2024
My experience was seamless starting with my salesperson David and ending with Henry in finance. I felt attended to and appreciated the customer service. David and ending with Henry in finance. I felt attended to and appreciated the customer service. More
by heytakara
November 27, 2024
My recommendation is for Caesar Platez. He is the reason I keep coming back to SM BMW. Also the guy who does the loaner cars is excellent. He is the reason I keep coming back to SM BMW. Also the guy who does the loaner cars is excellent. More
by adickstein22
Employees Worked With
Caesar Platez
November 27, 2024
The best dealership ever. Very helpful, mindful, and demure. Cesar gives trust and care. 10/10 recommend. Very helpful, mindful, and demure. Cesar gives trust and care. 10/10 recommend. More
by PARIS
Employees Worked With
November 26, 2024
The service advisor Shane was really helpful. He responded quickly to my questions and was very informative. One hiccup during the process is that it took a very long time to get my loaner. He responded quickly to my questions and was very informative. One hiccup during the process is that it took a very long time to get my loaner. More
by James
Employees Worked With
Shane Sarath Vidanage
November 23, 2024
The service department is reliable. They communicate by text to keep customer informed and send a detailed video. They are very expensive though and that is the only drawback. The qu They communicate by text to keep customer informed and send a detailed video. They are very expensive though and that is the only drawback. The quality of service is good. More
by LOUISDAMATO1
Employees Worked With
