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Santa Monica BMW
Santa Monica, CA
1,755 Reviews
About Santa Monica BMW
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Welcome to Your BMW Dealer in Santa Monica
Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family.
At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,755 reviews
January 27, 2024
Thank you to Brett, and sales mgr: Del jr for making the experience so positive! I picked up my gorgeous new X3M comp yesterday and absolutely love it! experience so positive! I picked up my gorgeous new X3M comp yesterday and absolutely love it! More
by Stevengoldy
Verified Customer
January 26, 2024
Can't say enough amazing words by Jose (shop foreman). He went above and beyond when they couldn't find the issue with my car for weeks. We had some issues along the way with the car, but him and the serv He went above and beyond when they couldn't find the issue with my car for weeks. We had some issues along the way with the car, but him and the service managers made me feel very comforted and made sure I left beyond happy! Grateful for this team. More
by db
Employees Worked With
Jose Corona
January 25, 2024
Did not check properly my request for tire puncture. I had to go other place to fix it. I had to go other place to fix it. More
by mukeshpandya05
January 24, 2024
They are accommodating and quick. I am able to make appointments that work with my schedule. I like that I can either get a loaner car or Uber when work is being done. I am able to make appointments that work with my schedule. I like that I can either get a loaner car or Uber when work is being done. More
by REELSTYLEPROS
Employees Worked With
January 24, 2024
Cesar Alexander Pleitez at Santa Monica BMW went above and beyond during my service appointment today. He patiently answered all my questions about the repairs, explaining everything in clear and concise and beyond during my service appointment today. He patiently answered all my questions about the repairs, explaining everything in clear and concise terms. His kind and respectful demeanor put me at ease throughout the process. The entire staff was incredibly efficient, getting my car serviced and ready to go much faster than I expected. Thanks to Cesar and the team, I left feeling confident in my BMW and grateful for the exceptional service. Highly recommend Santa Monica BMW! More
by CBOYAJAN92
Employees Worked With
Cesar Alexander Pleitez
January 24, 2024
My car broke down the day I brought it home then they fixed it and it broke down again which they said I had to pay another 2k after paying 8k they never gave me a detailed explanation what they did. The fixed it and it broke down again which they said I had to pay another 2k after paying 8k they never gave me a detailed explanation what they did. They did tell me that they triple check the car but it still broke down. They didn’t have a loner car and I had to rent a car. They don’t know how to repair cars and charge over the top amount. It’s a farce! More
by leskwagner
Employees Worked With
Cesar and Pablo
January 23, 2024
Went to this location to complete my annual service on BMW but wanted the technicians to look at my squeaky breaks. Tech said it’s not part of the service and pretty much said no to everything I wanted to BMW but wanted the technicians to look at my squeaky breaks. Tech said it’s not part of the service and pretty much said no to everything I wanted to check. Also, didn’t even give me a car wash. More
by Geo
Employees Worked With
NA
