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Santa Monica BMW

Santa Monica, CA

Overview
Employees
Reviews
Vehicles
4.2
1,755 Reviews
About Santa Monica BMW New BMW Inventory Finance Center Contact Us Welcome to Your BMW Dealer in Santa Monica Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family. At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
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1127 Santa Monica Blvd

Santa Monica, CA

90401

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Showing 1,755 reviews

February 03, 2024

Service advisor and loaner car assistant were very professional and courteous. Got me in and out. More

by JOHN_CHOI
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
William Evans
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February 03, 2024

Terrible service, poor communication, did a really bad job on my car. Charged me $800 and didn’t even completely fix a super small issue. Worst BMW dealer in the socal area by far. More

by b
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Service Time
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Recommend Dealer
No
Employees Worked With
Service department
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February 03, 2024

A lot of the employees had such low energy. Seemed very uninviting and made the process uncomfortable. Also communication was lacking More

by mharrington44
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Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Service center
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February 03, 2024

Great experience and quick responses from customer service. They were super transparent regarding the cost of the repairs. More

by STERNINIS
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 02, 2024

Cesar is always so helpful and knows exactly what’s going on. He is always responsive to all my questions. Going to BMW North America in Santa Monica is a great customer experience. The staff is always helpf More

by TANAZJ
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Recommend Dealer
Yes
Employees Worked With
Cesar P in service
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February 02, 2024

Very courteous , Helpful . Pablo , Cesar and Service Manager so very responsive to requests . Thanks .Improved Service . More

by GOPALBATRAMD
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Recommend Dealer
Yes
Employees Worked With
Pablo
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February 02, 2024

great place to come to always in time Pablo is great keep me updated great service over all More

by BRUNO.VAZQUEZ
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Recommend Dealer
Yes
Employees Worked With
Pablo in Service
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February 02, 2024

The estimate I received was astronomically expensive. I obtained two other estimates both of which were half the price of yours/ More

by kellene.taylor
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Recommend Dealer
No
Employees Worked With
Bill
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February 02, 2024

Quick, efficient service and liked the inspection video follow up sent. Parts price high to replace bulb! More

by NM
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Pablo Penilla
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February 01, 2024

Very responsive and welcoming. As soon as the work is done they text you to let you know it’s ready. More

by marinakriegsman
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Bill Evans
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