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Santa Monica BMW
Santa Monica, CA
1,639 Reviews
About Santa Monica BMW
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Welcome to Your BMW Dealer in Santa Monica
Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family.
At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,639 reviews
May 21, 2024
it was really helpful to get the full video update! they also did a full check to recommend any other repairs. uber service is great and texting speedy updates they also did a full check to recommend any other repairs. uber service is great and texting speedy updates More
by EHWANG827
Verified CustomerEmployees Worked With
Service dept
May 18, 2024
The service used to be stronger. When I called in to book an appointment I was told there was no record of my car having service done at this location. I’ve been here multiple times When I called in to book an appointment I was told there was no record of my car having service done at this location. I’ve been here multiple times and there wasn’t much effort to figure out the problem. Then I was switched to a different advisor whose communication wasn’t great. I had to contact him for updates about the car after my car was there overnight. Then I had an offer for a break service that wasn’t honored. No expiration date on there. I was just told the service manager couldn’t honor it. Unfortunately I will be taking my car elsewhere. More
by TMA
Employees Worked With
May 17, 2024
Jonathan was terrific. From the minute we met him. He was easy to work with, Not pushy, and really did his best to make it a pleasant experience and he succeeded at that. H From the minute we met him. He was easy to work with, Not pushy, and really did his best to make it a pleasant experience and he succeeded at that. He was our lead guy but he had Evan help us if he wasn't available and Evan was terrific too. I would recommend him anytime. My daughter loves her car and I was very happy with the whole experience. More
by aliberger803
May 17, 2024
Very good experience at the service center with Alex. Did not have to wait long when I dropped off my car and easy, speedy pickup when finished. Did not have to wait long when I dropped off my car and easy, speedy pickup when finished. More
by GSAJSBOONE
Employees Worked With
Alex Mancias
May 17, 2024
Went in for a 30,000 mile tune up and odd noise in my car…. Was charged $266 just to do the diagnostic even though I paid an arm and a leg for the “platinum” extended warranty thru BMW. Then was told it car…. Was charged $266 just to do the diagnostic even though I paid an arm and a leg for the “platinum” extended warranty thru BMW. Then was told it would cost over $3000 to do all the repairs necessary, and none of it was covered under my warranty🤷🏻♀️ When I declined the extra services…. My car came back with even worse noise and they didn’t even wash my car (which they normally do after a service…… Very disappointing experience More
by Singingmama222
Employees Worked With
Alex Macias
May 13, 2024
horrible that i waited forever, 30 minutes, then other customers arriving after me got serviced and left before me customers arriving after me got serviced and left before me More
by BJA1111
Employees Worked With
