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Santa Monica BMW
Santa Monica, CA
1,815 Reviews
About Santa Monica BMW
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Welcome to Your BMW Dealer in Santa Monica
Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family.
At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,815 reviews
October 30, 2024
No one called me to tell me my car was ready, I came in and they said 10-15, came back 15 more, had to wait another hour and they brought the wrong car out. JC was the only guy that was helpful that actual and they said 10-15, came back 15 more, had to wait another hour and they brought the wrong car out. JC was the only guy that was helpful that actually helped me More
by JLT5178
Verified CustomerEmployees Worked With
October 30, 2024
Both Ivan Leon and his manager Rich were just amazingly helpful and courteous and attentive. We loved our experience ! helpful and courteous and attentive. We loved our experience ! More
by KATHYLINGG
Employees Worked With
Other Employees :
Our sales rep was Ivan Leon not the gent listed above
October 29, 2024
I have purchased and serviced all of my BMWs form SM BMW for over 20 years and have never been disappointed in the service, cleanliness and overall "vibe ". It i hard to maintain this consistency and I am t for over 20 years and have never been disappointed in the service, cleanliness and overall "vibe ". It i hard to maintain this consistency and I am thrilled to be able to count on that here More
by LESLIE.MAYER
October 29, 2024
Francisco was so informative in helping me understand what was going on with my car. I felt very well taken care of and knew my car was in good hands. Shane has been very helpful in scheduling and keep what was going on with my car. I felt very well taken care of and knew my car was in good hands. Shane has been very helpful in scheduling and keeping me on top of all my car's needs. Great team at Santa Monica BMW! More
by saunderskim
Employees Worked With
Francisco and Shane
October 27, 2024
Took my car in because I had an error message on my dashboard. They suggested that I get my oil changed ahead of time I did so but they never reset my computer so my computer continues to tell me that dashboard. They suggested that I get my oil changed ahead of time I did so but they never reset my computer so my computer continues to tell me that I need an oil change when I called to let them know, they said oh you can bring it back. I don’t wanna bring it back, not sure Why if setting the computer Is part of the oil change why it wasn’t done. More
by LETMEJIA
Employees Worked With
Unknown
October 22, 2024
Very fast and efficient service. I was kept informed of what was being done - even a video of the mechanic pointing to each repair item. I was kept informed of what was being done - even a video of the mechanic pointing to each repair item. More
by TOMGLOVER222
Employees Worked With
Cesar Pleitez
October 21, 2024
The dealership proved to me that they see their customers primarily as entitled individuals whom they disrespect, and hence believe it is acceptable to leech from them every possible dollar. In the future I primarily as entitled individuals whom they disrespect, and hence believe it is acceptable to leech from them every possible dollar. In the future I plan to avoid them at all costs. More
by Turbo Charged
Employees Worked With
October 19, 2024
Sal was very helpful. I would recommend this dealership. Understanding respectful with fast service . I will visit them for my BMW needs I would recommend this dealership. Understanding respectful with fast service . I will visit them for my BMW needs More
by MIKAYEL300
Employees Worked With
Sal and Brandon
