Santa Monica BMW

Lorelie is an outgoing, hardworking, kind and amazing woman and salesperson. She went out of her way to accommodate my crazy schedule, to find me the exact color and make of car I wanted and made leadin woman and salesperson. She went out of her way to accommodate my crazy schedule, to find me the exact color and make of car I wanted and made leading a new car an awesome and enjoyable experience. She was also very trustworthy and honest--and I'm definitely going back to her for my next car!! More

I was very happy with the service I have received from Lorelei. She corrected a few issues that I had when I first got the car and went the extra mile to make sure I was satisfied. This is the third car I Lorelei. She corrected a few issues that I had when I first got the car and went the extra mile to make sure I was satisfied. This is the third car I have leased and I can not imagine using someone else. She has made each lease experience simple and always works to find the perfect vehicle and a great price. Unlike other salespersons, she follows up and does not pressure. And best of all I did not waste a lot of time running back and forth trying to make the deal. More

Lorelei is honestly the best "salesperson" I have ever worked with at a dealership. You actually feel like she is not trying to just sell you a care, but rather she is helping you achieve a goa have ever worked with at a dealership. You actually feel like she is not trying to just sell you a care, but rather she is helping you achieve a goal together. You can tell she truly cares about her customers...and continues to assist me with service issues that I run into over the years. I couldn't think about working with anyone else! More

“Beyond fantastic experience” would be a bit of an understatement. Lorelei is fantastic to work with. She is both knowledgeable about current and future BMW offerings, in addition to helping with al understatement. Lorelei is fantastic to work with. She is both knowledgeable about current and future BMW offerings, in addition to helping with all other facets of the usually stressful car buying experience. She helped with finance, extra options, pros and cons of each in a very candid and sincere manner. What an atypical experience. I don’t know what my next car will be and when I will be making that decision, but do know I have already made my decision to return SM BMW in general and Lorelei in particular. More

I like the BMW dealership in Santa Monica. Not only it is centrally located in the Los Angeles area, staff are friendly & helpful. I have purchased pre-owned BMWs, as well as, brand new and custom-order vehi centrally located in the Los Angeles area, staff are friendly & helpful. I have purchased pre-owned BMWs, as well as, brand new and custom-order vehicles from this dealership. Always had a pleasant experience. Service advisers are also very competent in what they do. Overall, an "A" rated dealership. I recommend them to my friends and family. More

This is an amazi g dealer with excellent people and incredible customer service. I won't go anywhere else!! They are always accommodating. They care and they take great care if your car. They are impe incredible customer service. I won't go anywhere else!! They are always accommodating. They care and they take great care if your car. They are impeccable. More

Lorelei is AMAZING! She makes the very nerve wracking situation of buying a car so much easier. She took care of my lease and later the purchase of it. She's always accessible and just so pleasant. I wo situation of buying a car so much easier. She took care of my lease and later the purchase of it. She's always accessible and just so pleasant. I would refer her to anyone. We thank our friend who originally referred her to us. More

My family and I have purchased several cars from Lorelei Llee. Lorelei Llee is by far the friendliest and hardest working sales person at SM BMW. Llee. Lorelei Llee is by far the friendliest and hardest working sales person at SM BMW. More

The whole staff at Santa Monica BMW has always treated me very well. They are never pushy and always professional. They were so patient with me through out the whole buying process and even afterwards when I very well. They are never pushy and always professional. They were so patient with me through out the whole buying process and even afterwards when I went into service. I bought my car here, my mother bought her car here and I continuously, with confidence, refer my friends and family. I would never buy a BMW from anyone else!!! More

I have ALWAYS had excellent experiences with the staff at Santa Monica BMW. The sales staff, Chris Bjelkstam and Loreli Llee have made my initial and subsequent lease experiences easy, fun and exciting. A Santa Monica BMW. The sales staff, Chris Bjelkstam and Loreli Llee have made my initial and subsequent lease experiences easy, fun and exciting. And all of the maintenance personnel, especially Chris Myers have gone of their way [it more about their character [how] as what they do] to be helpful and accommodating, Good people and good service keep me coming back. Thank you SMBMW and BMWUSA. More