Santa Monica BMW

Chris Myers is the best, truly! Always so helpful and the process is so easy! Always so helpful and the process is so easy! More

Pablo took my issue even when I was late for my appoint. Which was nice of him. However, the wait time to just get engine oil was 4+ hours. Also for reason the texting between Pablo and I didn’t work. Or ra Which was nice of him. However, the wait time to just get engine oil was 4+ hours. Also for reason the texting between Pablo and I didn’t work. Or rather, he could receive my texts but I couldn’t receive his. More

Everyone I dealt with was kind, courteous and efficient. Lovely to deal with. Very happy. Lovely to deal with. Very happy. More

Great place to waste your time. Cesser “mgr” useless. It’s far but Pacific BMW in Glendale is actually a really good experience. This is chaos Cesser “mgr” useless. It’s far but Pacific BMW in Glendale is actually a really good experience. This is chaos More

Watch out these guys are crooks, no integrity. After I got them a bank check they raise the price and wouldn’t honor the offer the texted me stating the out of door price. got them a bank check they raise the price and wouldn’t honor the offer the texted me stating the out of door price. More

Best BMW service - deal with Caesar Peleitz at SM BMW - my 2006 325ci rides like a cream puff. My BMW should last another 10 years. my 2006 325ci rides like a cream puff. My BMW should last another 10 years. More

Great service! My recent service experience at Santa Monica BMW far exceeded my expectations. From the minute I arrived I was greeted and treated with friendly and c My recent service experience at Santa Monica BMW far exceeded my expectations. From the minute I arrived I was greeted and treated with friendly and caring staff. My service rep, Cesar Pleitez, was outstanding plus. He kept me informed about the progress of my service every step of the way. SM BMW is lucky to have an employee like Cesar and because of him I will continue to bring my car to you for all my service needs and also recommend Santa Monica BMW to all my friends. Thanks! Brad S. More

Fuel system problems not been properly road tested Unfortunately, the problem with the fuel injector system was not corrected and my car's warning system was triggered the minute I got on the freeway. Unfortunately, the problem with the fuel injector system was not corrected and my car's warning system was triggered the minute I got on the freeway. I drove to the BMW service center in Palm Springs which is where the car is currently getting the repairs to the fuel system that were needed. I was warned not to attempt to drive the car as the system malfunction was too dangerous to risk driving back to Los Angeles. More

Bill is the Best! My wife and I had multiple cars from them. They always took good care of us. Bill is particularly professional and always a pleasure to deal with. My wife and I had multiple cars from them. They always took good care of us. Bill is particularly professional and always a pleasure to deal with. THANKS More

Brake fluid flush, wheel alignment. I brought my car in at 9:15 a.m. and was told that it would take about 2 hours to do the work needed. Happily, the work was done - and the car washed I brought my car in at 9:15 a.m. and was told that it would take about 2 hours to do the work needed. Happily, the work was done - and the car washed, waxed looking like brand new - 1/2 hour earlier! Chris Meyers and his crew are the best. I would highly recommend the service dept in Santa Monica. More