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Santa Monica BMW
Santa Monica, CA
2,052 Reviews
About Santa Monica BMW
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Welcome to Your BMW Dealer in Santa Monica
Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family.
At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,052 reviews
Verified Customer
March 24, 2023
I recently Bought my Car from Santa Monica BMW but I have too many issues. I took my car for service but still I have those issues. too many issues. I took my car for service but still I have those issues. More
by MEHDYBAVAFA
March 24, 2023
Henry is always amazing. Closing on cars is always an easy process that is why I just bought/ leased my 16th from SM BMW. Closing on cars is always an easy process that is why I just bought/ leased my 16th from SM BMW. More
by EBAKER3
March 24, 2023
Decent service, very busy dealership. Three times out of the past four times I've been to this dealership, no car wash/vacuum service was provided. It's one of the main reasons I take t Three times out of the past four times I've been to this dealership, no car wash/vacuum service was provided. It's one of the main reasons I take the car in for service. Would be nice to have this service available on a daily basis and not sporadically. More
by User-8310a072f9
Employees Worked With
March 24, 2023
Great service. I was very happy with the outcome and the service representative was very helpful and provided regular updates. I was very happy with the outcome and the service representative was very helpful and provided regular updates. More
by AGHODGES
Employees Worked With
March 23, 2023
They are generally responsive and were able to accommodate a same-day oil change. They do have a tendency towards aggressive upselling …just make sure you clearly say no to things you don’t want accommodate a same-day oil change. They do have a tendency towards aggressive upselling …just make sure you clearly say no to things you don’t want. More
by WHEREISLYNN
Employees Worked With
Pablo penilla
March 23, 2023
Quick appointment and fast service. I had a tire replaced. While the work seems to have been completed well the didn’t finish resetting the car’s computer, so I had to fumble through th I had a tire replaced. While the work seems to have been completed well the didn’t finish resetting the car’s computer, so I had to fumble through that myself More
by MICAHGREENLTD
Employees Worked With
March 22, 2023
Brought in car at 10AM for a simple oil change and air in tires and they said it would be ready at 3PM. But didn't hear back. I waited until 5PM to go check on it and they said it's almost ready. It took the tires and they said it would be ready at 3PM. But didn't hear back. I waited until 5PM to go check on it and they said it's almost ready. It took them more than 30 min to bring the car out. When I was about to drive away, I noticed that the change oil light was still on and the tire pressure was still on so I had to come back for them to reset it. Always a poor customer service job every time I bring it in there. More
by chai2k2
Employees Worked With
Service department
