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Santa Monica BMW

Santa Monica, CA

4.1
1,830 Reviews
About Santa Monica BMW New BMW Inventory Finance Center Contact Us Welcome to Your BMW Dealer in Santa Monica Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family. At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
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1127 Santa Monica Blvd

Santa Monica, CA

90401

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Showing 1,830 reviews

February 01, 2023

It seems like they rushed through the repair and/or the mechanic doesn't know what he was doing as the service was incomplete. They forgot to connect the turbo intercooler pipes, didn't reset the oil ligh More

by YH
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Anthony Prado
February 01, 2023

Manfred has been professional, knowledgeable and fantastic overall - with the topnotch mechanic staff, I have been very satisfied with the service at Santa Monica BMW! More

by MARKGELLMAN
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Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2023

I've been having my car(s) serviced at Santa Monica BMW for a decade. The service department has not only remained efficient---it has gotten better. Big points to Chris Myers too. More

by HILARYJUDGECLARK
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2023

Chris Meyers always provided the best customer service and communication. And I really appreciate that I can reserve a loaner car. More

by PAMELA2020
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2023

Cesar did a great job; he stayed in contact and followed through on the job. More

by PTCROWLEY33
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Cesar Cueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2023

Manfred was very helpful with getting all of my service needs met. Jimmy, the shop foreman, took time to check out an unusual noise, and Danny, the service manager, coordinated a loaner car. Great work a More

by CONDOLAWYR
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Recommend Dealer
Yes
Employees Worked With
Manfred
January 31, 2023

The car was supposed to be ready for the drive around with a shop manager, because I continue to have problems with the transmission. The car was not ready. There were two other people there that did not More

by KERRYNJACK
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Recommend Dealer
No
Employees Worked With
Service
January 31, 2023

It’s always something they never do the right thing there’s always something that screwed up or not done properly when delivering the car More

by KERRYNJACK
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Recommend Dealer
No
Employees Worked With
Unable to get anyone on the phone
January 31, 2023

Manfred is super helpful as ever! Switched to SM BMW from South Bay because of him! More

by CELETETCH
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Recommend Dealer
Yes
Employees Worked With
Manfred Guzman
January 31, 2023

Excellent service Helpful Much nicer than the Dealer in Sherman Oaks ! Efficient Took the time to explain and answer questions More

by BERYLKOPPLE73
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Recommend Dealer
Yes
Employees Worked With
Pablo
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