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Santa Monica BMW

Santa Monica, CA

4.1
1,833 Reviews
About Santa Monica BMW New BMW Inventory Finance Center Contact Us Welcome to Your BMW Dealer in Santa Monica Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, ...
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1127 Santa Monica Blvd

Santa Monica, CA

90401

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Showing 1,833 reviews

April 18, 2023

The issue with my car was very minor, no repair needed, just confirmation of the problem and then to clear the error on the dash. That said, my appointment was at 8am and I didn't hear anything until 2pm. More

by TF.WOOD
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Manfred Guzman
April 18, 2023

my appointment was for a recall notice but while i was there it turned out i also needed an oil change and other fluids, they also checked the brakes and found the rotors had barely anything left. they w More

by jbsc7
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Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2023

My car was ready before the quoted time frame so I was happy about that. More

by ELYSE0
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2023

The personnel were friendly and they addressed me by my name.probably because I am a repeat customer. I paid for a service that was not diagnosed correctly and my problem still exist today. More

by MRKINGG
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Recommend Dealer
No
Employees Worked With
Manfred Guzman
April 17, 2023

Don't understand why it took over 20 minutes to get our car after clearing through the cashier More

by DBURNER
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Recommend Dealer
Yes
Employees Worked With
Dellis Montell Jr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2023

It took way too much time to retrieve my vehicle from service. Otherwise, everything was great. Another thing that bothers me is your wait time for a loaner and the type of loaner(s) that you offer. More

by sanderfer1
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Recommend Dealer
Yes
Employees Worked With
Pablo and Danny from service.
April 16, 2023

Pablo Penilla went above and beyond to get emergency service on our X7 done so we could continue on our road trip. So grateful!! More

by jenster70
Service Time
Recommend Dealer
Yes
Employees Worked With
Pablo Penilla
April 15, 2023

Very good, prompt service. Chris Meyers, my service adviser,. was a good communicator and kept me in the loop the whole time. More

by spshrager
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Christopher Meyers
April 15, 2023

Pablo is the best service customer service The best knowledge on the automobile care about customer happiness on the business More

by PENANORBERTO27
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Pablo Penilla
April 15, 2023

All round superb service with every single person I dealt with. Thanks, will return to BMW Santa Monica. More

by tracy.enderstein
Recommend Dealer
Yes
Employees Worked With
Mansfred
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