Back

Santa Monica BMW

Santa Monica, CA

4.2
1,635 Reviews
About Santa Monica BMW New BMW Inventory Finance Center Contact Us Welcome to Your BMW Dealer in Santa Monica Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family. At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
Contact Dealership

1127 Santa Monica Blvd

Santa Monica, CA

90401

Directions

By Type

Showing 1,635 reviews

February 22, 2023

Very easy and quick. I had my car back within a few hours. Staff was great. More

by JOEYME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2023

Very friendly service and they even paid for Uber to take me home while my car got a tune up More

by lesliejoan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2023

Everyone at Santa Monica BMW service center is a pleasure to work with. They are efficient and communicate well. We love taking our car here for service, they really care about what they do and making thin More

by CM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Pleitz
February 21, 2023

Cesar is the best service advisor at Santa Monica BMW. Their service department is competent and clean. More

by createshareinspire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar in Service
February 21, 2023

The entire process went very smoothly. From setting appt for service to get a loaner and picking up car when done More

by LIVING8888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2023

Cesar Pleitez was 5 stars as always! He kept me well informed on the status of my vehicle and was very responsive and helpful with all of my questions. More

by DON.SAMORA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Pleitez
February 19, 2023

Always professional. I only wish service was less expensive so I could get all my work done here. My car is no longer under warranty and service is important to me. I' More

by p.nelson09
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Pleitz - service
February 19, 2023

Efficient, friendly, communicates, car was done on time, kept me informed. Transparent, got the job done! More

by JENNKUTZKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristal
February 19, 2023

Excellent customer service. If you want to be treated as a person and not as a statistic go to Santa Monica BMW. If you want your car serviced in a timely manner and without pre More

by LAWRENCEFOY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Cueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2023

The customer service was good but I did not get a status update call as promised. Also, the 3-hour estimated repair took 7 hours to complete. More

by MGARAMANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar
...
137
...