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Santa Monica BMW
Santa Monica, CA
1,638 Reviews
About Santa Monica BMW
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Welcome to Your BMW Dealer in Santa Monica
Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family.
At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,638 reviews
April 27, 2023
Professional service in every way. Would use more if they had more reasonable rates for older cars. Also wait time for a loaner could be shorter. Would use more if they had more reasonable rates for older cars. Also wait time for a loaner could be shorter. More
by DUNAEV177
Verified CustomerEmployees Worked With
Pablo Penilla
April 27, 2023
Prices are significantly higher than other BMW dealer service centers. I have not had an issue with work done, team is nice enough, but I will not go here for a repair or service that isn’t covered by wa service centers. I have not had an issue with work done, team is nice enough, but I will not go here for a repair or service that isn’t covered by warranty or maintenance package. More
by Millie
Employees Worked With
April 27, 2023
Friendly people, quality OEM products, but it comes at a price which can be worth it depending on what is required. Chris is service is always helpful and professional. price which can be worth it depending on what is required. Chris is service is always helpful and professional. More
by KEVINTDH
April 26, 2023
Very professional service. Appointment is honored and timely completed. Employees are very helpful in solving any problem. Appointment is honored and timely completed. Employees are very helpful in solving any problem. More
by assmek
April 26, 2023
Nice and fast service overall . Too bad no loaners cars! It would be much easier. Too bad no loaners cars! It would be much easier. More
by FABRIGAMBERINI
Employees Worked With
April 26, 2023
Horrible communication. No promised updates (even when repair of additional issue was delayed by 72+ hours; I had to call and text repeatedly to find out what was going on) No promised updates (even when repair of additional issue was delayed by 72+ hours; I had to call and text repeatedly to find out what was going on); and -- after the car was ready -- they let me drive off without telling me that they had re-set all my dashboard settings AND the lights (which meant the first time I drove after dark I didn't immediately realize that I had no regular beams on per the default setting that I had on the car when I brought it in); and had wiped out the synch with my phone. Indifferent attitude too about the non-communication when I had to follow up. More
by JEFFREY21
Employees Worked With
Manfred Guzman
