Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Santa Monica BMW
Santa Monica, CA
1,638 Reviews
About Santa Monica BMW
New BMW Inventory
Finance Center
Contact Us
Welcome to Your BMW Dealer in Santa Monica
Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family.
At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,638 reviews
May 11, 2023
Great service would never go anywhere else. They always get me out in a timely fashion and the service people are super nice and accommodating. They always get me out in a timely fashion and the service people are super nice and accommodating. More
by DJOSEPH38
Verified CustomerEmployees Worked With
May 10, 2023
Courteous, professional staff; timely progress updates. Can improve on cleaning car before release to owner. Can improve on cleaning car before release to owner. More
by BSALUMBIDES
Employees Worked With
May 10, 2023
Brought my car in for a recall. Decided to get an oil change for my diesel X5. Smelled burning smell when I got home. Found out they drained diesel fluid without putting any back in Decided to get an oil change for my diesel X5. Smelled burning smell when I got home. Found out they drained diesel fluid without putting any back in. Took it back next day. Then third day saw turquoise liquid all over garage floor. Have left multiple messages with service center and no one will return my call on this matter. Save your time and your car and go somewhere else More
by physioholly
Employees Worked With
Crystal is the service manager for my account.
May 09, 2023
Pls accept this reply and pls do not continue to text me as I can answer only thru email. Caesar in service center took care of my recall visit. All good. But it took too much time, given that the me as I can answer only thru email. Caesar in service center took care of my recall visit. All good. But it took too much time, given that the service was by appt. and the manufacturer's problem to begin with. The unsatisfactory part came in a diagnosis I did not ask to get. I was told that my brake pads would need replacing soon. My regular service garage found that to be unverifiable. This was the 2nd time I was given a report of an unnecessary service. Everyone is looking for business. But this was not appreciated. More
by donna.perlmutter
Employees Worked With
May 09, 2023
Chris Myers is awesome! I only waited less than an hour for a tire change. I only waited less than an hour for a tire change. More
by REXROBLEDO
Employees Worked With
