Back

Santa Monica BMW

Santa Monica, CA

4.2
1,755 Reviews
About Santa Monica BMW New BMW Inventory Finance Center Contact Us Welcome to Your BMW Dealer in Santa Monica Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family. At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
Contact Dealership

1127 Santa Monica Blvd

Santa Monica, CA

90401

Directions

By Type

Showing 1,755 reviews

July 08, 2023

Excellent service but the price is high. They keep the customer updated and the repair quality is excellent. More

by TGANZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2023

Great service. Easy to schedule. My car was ready when promised. Nice loaner car. Good communication. More

by ROSAIMOSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2023

Dealership is very unresponsive in providing updates on status of car, even on small projects. More

by ALANLHOFFMAN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
July 07, 2023

The drop-off and service went smooth, but picking up the car was a strange experience. They couldn't find my car key, so I couldn't drive home. I guess incidents like this happen and that's OK, but while I More

by Marius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristal Santa - She was great, she handled drop-off
July 07, 2023

Ignored the reason I was there (lose bumper component, aka FACTORY DEFECT) and my car smelled like fast food when it was returned. I’m disappointed. But Rich remains awesome. More

by ALEXBEH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2023

Always a great experience, 22 years with Chris Meyers! Loved the new iPad video to describe the service. More

by heidiwulkow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2023

I wish Chris could have explained the necessary recall work. Otherwise, I had a very good experience. More

by BIGDOG613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2023

Took 3 weeks to get an appointment with a loaner car. Pablo refused to do an inspection without agreeing to pay $250 and they gave me a hard time about when I can return the loaner since my schedule was More

by YOUSEF.BITTAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pablo
July 03, 2023

The service and staff are always outstanding. I would recommend to your dealership to family and friends. More

by MICHELLEMLE.WYNN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2023

Great service and a good deal at Santa Monica BMW. Cristal in the service department is the best! More

by ROB@PACIFICBRIDGEPICS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristal Hurtado
...
114
...