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Santa Monica BMW
Santa Monica, CA
1,755 Reviews
About Santa Monica BMW
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Welcome to Your BMW Dealer in Santa Monica
Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family.
At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,755 reviews
July 15, 2023
Chris is always the best car repair person in the business . I would recommend him for anyone business . I would recommend him for anyone More
by TERRENCELITTLEFIELD
Verified CustomerEmployees Worked With
July 15, 2023
Efficient and reliable service department. They are on time and keep you informed on what is going on with the service. They are on time and keep you informed on what is going on with the service. More
by GAELLEDEVILLEFORT
Employees Worked With
July 15, 2023
Every time I spoke to the service advisor (Manfred) I found out what he told me the call before was a lie. He makes ups stuff. I called the service manager (Danny Gonzolas?) 3 times and only got VM. I found out what he told me the call before was a lie. He makes ups stuff. I called the service manager (Danny Gonzolas?) 3 times and only got VM. I asked him to please call me back to discuss my car and he never once called me back. VERY POOR follow up and VERY adversarial when I suggested disconnecting the battery and reseting the fault codes to see if what they were getting was accurate. After a bunch back and forth and after approving and doing $4000+ worth of work - the advisor comes back to say by battery is bad. Who knows if I even needed the work performed and paid for??? More
by GRIFFINJ1
Employees Worked With
July 14, 2023
I took my X7 for service there once they had it ready they complained about there BMW x5 which was a loaner car for a tiny scratch and they hit my brand new car and decided to not say nothing. Once we ma they complained about there BMW x5 which was a loaner car for a tiny scratch and they hit my brand new car and decided to not say nothing. Once we made a pit stop i noticed the big hit and then they said they did it coming out of their lot... if I wouldn't of had said anything or notice right away I'm sure they would've tried lying and saying they didn't do it. More
by FLORESVICTOR.302022
Employees Worked With
July 14, 2023
my car was taken in on time and was ready at the time given! The staff was courteous and professional! I always enjoy my experience. given! The staff was courteous and professional! I always enjoy my experience. More
by Suite511
Employees Worked With
Bill in the service department and Susan who makes the appointments
July 14, 2023
Caesar and Henry are the best thanks for your effort and helping me maintain a great vehicle. helping me maintain a great vehicle. More
by CARAMIEC2
July 13, 2023
I had a terrible experience purchasing my vehicle from another dealer. BMW Santa Monica restored my faith in BMW Dealerships. The experience I had with the service department was stellar! They were attent another dealer. BMW Santa Monica restored my faith in BMW Dealerships. The experience I had with the service department was stellar! They were attentive, helpful, and showed professionalism and friendliness - I could not be happier. While I have rated Chris Myers in this, I want to call out the young guy who greeted me when I picked up the car and dropped it off - excellent! More
by s.j.court
Employees Worked With
Other Employees :
Not sure his name, young guy who owns a Bronco. Greeted me both times. Really good!
July 13, 2023
My service experience was fast, friendly and efficient. I was very happy with the service. I was very happy with the service. More
by terryrietta
Employees Worked With
