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Santa Monica BMW
Santa Monica, CA
1,639 Reviews
About Santa Monica BMW
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Welcome to Your BMW Dealer in Santa Monica
Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family.
At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,639 reviews
June 20, 2023
Overpriced standard services, limited hours, no car dropoff or loaners. I also found after paying more than $600 for an overall checkup - they left one of my tires underinflated (apparently did not ev dropoff or loaners. I also found after paying more than $600 for an overall checkup - they left one of my tires underinflated (apparently did not even check tire pressures). They close Saturday at 2pm. I raced to get there, and called in advance to see if i could pick up car 5 minutes late, or could they leave the car with their sales department so i could pick it up - answer 'no". I am now going to go out of my way to find another place that will service by i3. Why pay a premium to get mediocre service with no flexibility? This is NOT a luxury service operation. More
by RBILDER
Verified CustomerEmployees Worked With
Other Employees :
Chris was fine at dropoff but when i called to speak to him i was sent to voicemail, never got a call back, and when i finally called back and got someone else she was not hehlpful.
June 16, 2023
The front desk at checking in was fine . The job was well done. But, the cleaning of the car was so poorly done it’s embarrassing. I felled like going back in and complain, but I don’t l The job was well done. But, the cleaning of the car was so poorly done it’s embarrassing. I felled like going back in and complain, but I don’t like this kind of situation/confrontation. More
by ENZOANGILERI56
Employees Worked With
Manfred Guzman
June 15, 2023
Great service. Efficient and professional. Went above and beyond to make sure everything ran smoothly. Efficient and professional. Went above and beyond to make sure everything ran smoothly. More
by steve.kopec
June 15, 2023
They were not (Santa Monica Service department) able to figure the issue in my car Took my vehicle to my original service dealer which it was beverly hills BMW and they figure out the issue and resolved figure the issue in my car Took my vehicle to my original service dealer which it was beverly hills BMW and they figure out the issue and resolved it quickly More
by carlos.mokay21
Employees Worked With
pablo pineda
June 15, 2023
I would like to give a special thanks to Danny Garcia. By the way, I was very impressed with the way they cleaned my car up and polished it for me. Great job! I was in that day for warranty work. I was di By the way, I was very impressed with the way they cleaned my car up and polished it for me. Great job! I was in that day for warranty work. I was disappointed that they only replaced the harness and not the heater regarding the warranty work, I’m hoping that’s not an issue in the future as far as my car malfunctioning! More
by icanhelpyoudoit
Employees Worked With
June 14, 2023
Had a great experience at this dealership. The service and treatment was great and genuine. Would definitely come back and recommend to my friends and family. The service and treatment was great and genuine. Would definitely come back and recommend to my friends and family. More
by CCLARK
