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Santa Monica BMW

Santa Monica, CA

4.2
1,803 Reviews
About Santa Monica BMW New BMW Inventory Finance Center Contact Us Welcome to Your BMW Dealer in Santa Monica Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, ...
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1127 Santa Monica Blvd

Santa Monica, CA

90401

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Showing 1,803 reviews

April 08, 2025

Was great attending work and the job done fast and the let me know the car is ready More

by Eli solooki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not remembering
April 08, 2025

I called midday on a Saturday because my oil level notification had been on for a couple of days Your agent who answered the phone was very pleasant, accommodating, and helpful. I was able to get not More

by LCAROLCANE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

The system was not reset in my car or the website. I still get notice for the tecall More

by ZIBASHAHRIARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2025

Thomas has lost his zest for this job. He has been cold every time I’ve gone into the dealership. I turned in a car and leased a new one and the experience was the worst I’ve ever had. More

by JENNIFER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Thomas Nguyen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max
April 05, 2025

Easy process to book service appointment, good availability on times, efficient check in, and quick turnaround on repairs later that day. Couldn't be better. More

by avalon2266
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Vidanage
April 04, 2025

It was a very pleasant experience! Specially working with Nikki was a pleasure. All together extremely well. More

by ABBEYASKARI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike on sales and Nikki at finance
April 03, 2025

Service technicians Alex and Susan were very helpful, courteous, and knowledgeable, I will ask for him in the future More

by JPRESCOT
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
April 02, 2025

Rude, didn’t complete the work I asked for. Going to a different dealership after my experience. More

by bkneidinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dellis Montell Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yourik Ghadimi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Zubko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Cueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2025

The advisor was basically none reachable. I was not able to communicate with her via text either. But previously I was able to communicate via text with other advisors. Eventually, I had to c More

by feijolly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Crystal Pablo
April 01, 2025

Was told it would be 2 1/2 hours wait for me as a “ waiter”. Car was done in about an hour More

by marv527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember name of Service Advisor
1
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