
Santa Monica BMW
Santa Monica, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I called midday on a Saturday because my oil level notification had been on for a couple of days Your agent who answered the phone was very pleasant, accommodating, and helpful. I was able to get not notification had been on for a couple of days Your agent who answered the phone was very pleasant, accommodating, and helpful. I was able to get not only my oil level checked, but also a service for my car. More
The system was not reset in my car or the website. I still get notice for the tecall I still get notice for the tecall More
Thomas has lost his zest for this job. He has been cold every time I’ve gone into the dealership. I turned in a car and leased a new one and the experience was the worst I’ve ever had. He has been cold every time I’ve gone into the dealership. I turned in a car and leased a new one and the experience was the worst I’ve ever had. He was supposed to have my windows tinted for extra money but when I went to get the car no tints. His tone in his voice was very rude. I will not go back if he remains working there. Max was the sales guy and did a good job. More
Easy process to book service appointment, good availability on times, efficient check in, and quick turnaround on repairs later that day. Couldn't be better. availability on times, efficient check in, and quick turnaround on repairs later that day. Couldn't be better. More
Rude, didn’t complete the work I asked for. Going to a different dealership after my experience. Going to a different dealership after my experience. More
The advisor was basically none reachable. I was not able to communicate with her via text either. But previously I was able to communicate via text with other advisors. Eventually, I had to c I was not able to communicate with her via text either. But previously I was able to communicate via text with other advisors. Eventually, I had to communicate though other colleagues. My car wasn’t ready until after the weekend. There was no communication on that either. I had to find out from someone else. More