Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Santa Monica BMW
Santa Monica, CA
1,820 Reviews
About Santa Monica BMW
New BMW Inventory
Finance Center
Contact Us
Welcome to Your BMW Dealer in Santa Monica
Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family.
At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,820 reviews
Verified Customer
April 19, 2025
Cheap. They try to nickle and dime you for everything. They always recommend services your car does not need. Not reliable. They try to nickle and dime you for everything. They always recommend services your car does not need. Not reliable. More
by Mike D
Employees Worked With
April 19, 2025
Amazing from start to finish ! Love love love my new BMW !! Adam your the best Nicole you are amazing and thank you Dell for finding the perfect car! I will never go to another dea Love love love my new BMW !! Adam your the best Nicole you are amazing and thank you Dell for finding the perfect car! I will never go to another dealer ever !! I have used their service department on my last BMW and they were amazing as well !! More
by MIUMIUNME
April 17, 2025
The dealership was efficient and welcoming. Very impressed that when the learned we were victims of the LA wildfires, they provided a discounted service plan, which was extremely kind of the d Very impressed that when the learned we were victims of the LA wildfires, they provided a discounted service plan, which was extremely kind of the dealership! More
by scanup0
Employees Worked With
April 14, 2025
horrible below average service. no follow up from service advisors. the owner does not care at all but customers do, and this place is horrible no follow up recommend services not no follow up from service advisors. the owner does not care at all but customers do, and this place is horrible no follow up recommend services not needed (at exorbitant prices) More
by BJA1111
April 13, 2025
Chris Meyers and his team have provided exceptional customer service since my first visit in 2009. Thank you for always going above and beyond! customer service since my first visit in 2009. Thank you for always going above and beyond! More
by sppaula22
April 13, 2025
Not good customer service. Bad communication. No updates. Said the car would be done at a certain time and then it was thirty minutes late and the car was still wet from the ca Bad communication. No updates. Said the car would be done at a certain time and then it was thirty minutes late and the car was still wet from the car wash and I had to dry it. No one offered to help. Def won’t come back to get service here. More
by sherylmadden
Employees Worked With
Idk
April 13, 2025
The entire process was very seamless and well-coordinated. Chris Meyers kept me informed and delivered the car within 7 hours of dropping it off. well-coordinated. Chris Meyers kept me informed and delivered the car within 7 hours of dropping it off. More
by bmwmac
Employees Worked With
