Santa Maria Chrysler Jeep Dodge Ram

Very happy with the experience at Santa Maria Chrysler, Dodge, Jeep from start to finish. Dodge, Jeep from start to finish. More

This was a very pleasant visit. Sales Representative Edwardo Zamudio displayed outstanding customer service which i feel is a very positive reflection of the quality of employees S Sales Representative Edwardo Zamudio displayed outstanding customer service which i feel is a very positive reflection of the quality of employees Santa Maria Chrysler Dodge Jeep employes. All staff encountered was friendly and seemed to have the customers interest in mind. Very knowledgeable and professional. I would strongly recommend this dealer to others. More

I have taken three of my vehicles to this dealership for warranty work. They don’t listen to what you tell them and they treat you like you don’t know what you’re talking about. They lie to you about what t warranty work. They don’t listen to what you tell them and they treat you like you don’t know what you’re talking about. They lie to you about what they have done or not done. Stay clear of this place. More

Would not recommend getting service here, Lisa with the service department prioritizes others who show up without an appointment before those who do have an appointment. First time down there I waited an h service department prioritizes others who show up without an appointment before those who do have an appointment. First time down there I waited an hour to be helped(with an appointment), and then 3 hours inside waiting for my car to be returned for an oil change. Second time down there(had an appointment again), sat in my car for well over 45 minutes with two cars ahead of me, who the service department confirmed “it just got busy, sorry” and a car that showed up 30 minutes after me, the car behind me that showed up way after me received help and was taken back while I was still waiting to even be seen. Idk about others but I expect an oil change appointment to take an hour at most from when I made the appointment, not an hour of waiting and then 3 hours of sitting waiting for my car. That’s literally four hours of my day for an oil change. I would recommend going anywhere else, where generally it takes 30 minutes for an oil change appointment. Worst service department I’ve ever been to. 0 out of 5 stars. More

This place is not recommended super bad service. Sales manage there so unprofessional, high prices and bad services, lie to much to the clients Sales manage there so unprofessional, high prices and bad services, lie to much to the clients More

Worst dealership ever. First time I took my car in, they told me they required a $300 "deductible" to exercise my warranty! Obviously I'm not stupid so I took it somewhere First time I took my car in, they told me they required a $300 "deductible" to exercise my warranty! Obviously I'm not stupid so I took it somewhere else free-of-charge. The second time I didn't have a choice, so I took my Jeep in for a recall. The next day my radiator got clogged and there was a 1" cut under my radiator hose. It looks like the cut was made with a scalpel. Seems like a criminal enterprise in my opinion. Stay away! More

We have had bad experiences with Santa Maria Dodge dealership. On my 2011 Jeep they tried to charge me 1800 dollars to fix a electrical problem and it wasn’t the right fix. I took it to another Dodge dealership. On my 2011 Jeep they tried to charge me 1800 dollars to fix a electrical problem and it wasn’t the right fix. I took it to another Dodge dealer from SLO and they fixed the problem with less than 300 dollars. This was 3 years ago. Now I took my Ram 3500 diesel to them for a DEF system service and paid 400 dollars now I have an antifreeze leak that happened after their serviced my DEF system and they want to charge me 85 dollars to diagnose the problem they caused. I treat my vehicles with so much care and Santa Maria Dodge is just trying to take advantage of people. They do not want to stand by their work or their word. Horrible mechanic service. I am taking this to the BBB and making sure they don’t do this to anyone else. More

This is the worst dealer I have ever dealt with I have been in the service department four times in four months because there’s something wrong with my brand new Jeep and just to let you know if you do bu been in the service department four times in four months because there’s something wrong with my brand new Jeep and just to let you know if you do buy a car there make sure you always check your vehicle because they broke my antenna and didn’t tell me anything about it I found out about it myself More

Broke my ecodiesel by forgetting to put oil cap on and now insisting its my fault even though they said we'll pay for half a new engine!!! now insisting its my fault even though they said we'll pay for half a new engine!!! More

Best car purchase experience ever. SM CDJR were upfront, HONEST, and accommodating. None of the insulting bait and switch shenanigans so frequently seen. Highly recommend. Martin Mendoza was our Sales Rep. HONEST, and accommodating. None of the insulting bait and switch shenanigans so frequently seen. Highly recommend. Martin Mendoza was our Sales Rep. Thomas Hill Nipomo, Ca More