
Santa Maria Chrysler Jeep Dodge Ram
Santa Maria, CA
Filter Reviews by Keyword
By Type
218 Reviews of Santa Maria Chrysler Jeep Dodge Ram
it was excellent I was treated with such exceptional service I was blown away with jr and management people you need a dodge or jeep g9 to Santa Maria chrystler I was treated with such exceptional service I was blown away with jr and management people you need a dodge or jeep g9 to Santa Maria chrystler More
Very helpful Hector was very helpful and I appreciated being called on the status of my car during the repair process. He was able to answer all my questions. Hector was very helpful and I appreciated being called on the status of my car during the repair process. He was able to answer all my questions. More
Great service The staff was friendly and did a great job servicing my Viper. They were professional the entire time. I will recommend them in the future The staff was friendly and did a great job servicing my Viper. They were professional the entire time. I will recommend them in the future More
Absolute Waste of Time. I contacted Juan Zarate, Internet Sales Manager. He suggested a preapproved application, I agreed and completed one online. I heard back from Mr. Zara I contacted Juan Zarate, Internet Sales Manager. He suggested a preapproved application, I agreed and completed one online. I heard back from Mr. Zarate via email. He instructed me to make an appointment to see a vehicle. BE AWARE: do to an identity breach, I was aware that there was erroneous information on my credit report and I was pretty sure that my score was low and had problems. Knowing this, I asked him if he had reviewed my application. He wrote back saying not only had he reviewed the application but his sales manager had as well. He said with incentives, I was assured I could get into any NEW vehicle. I explained I didn't want to waste time for all involved but he assured me he could finance a FIAT 500 for what I had down, $2000, no problem. He just needed me to come in, try out a vehicle and then be on my way. I proceeded to go in for a visit, met with him and drove a FIAT 500. Then, as were getting to actually purchase the vehicle, he asked if I had any more to put down. I told him NO. He then went to his Sales Manager and came back saying I wouldn't be able to get into that car for anything less than $3000-$4000 down. Needless to say, THIS WAS A COMPLETE WASTE OF TIME. HE LIED, MAYBE NOT INTENTIONLLYALLY BUT AS IT ALL SHOOK OUT, I DIDN'T GET FINANCED AND WASTED THREE HOURS GETTING TO AND FROM THE DEALERCHIP AS WELL AS TEST DRIVING A VEHICLE I HAD NO CHANCE IN PURCHASING. VERY SHADY. I HAVE A FEELING MR. ZARATE NEED TO SHOW HIS BOSS HE COULD BRING IN CUSTOMERS OR IT WAS JUST THEIR WAY OF DOING BUSINESS, #MEETINGAQUOTA More
very good donuts coffee and tv also ride to macys. good conversation with others waiting for service. stayed warm. walked across street to get some lunch . Miz donuts coffee and tv also ride to macys. good conversation with others waiting for service. stayed warm. walked across street to get some lunch . Mizael kept me posted on progress More
Great experience My wife & I walked into the Dealership not ready to buy, we were just starting to look at cars. Darwin Avila treated us with courtesy and respect. My wife & I walked into the Dealership not ready to buy, we were just starting to look at cars. Darwin Avila treated us with courtesy and respect. He was not pushy trying to make a sale. He was able to answer all our questions & provide great information on the car we purchased. The rest of the management worked hard to get us the car we wanted. There was a lot of give & take on the negotiating. But in the end we both were satisfied with the price. We would happily refer anybody we know to this dealership. More
Purchase of a 1017 Ram They have great staff, JR & Alex were great helping me get into my new truck. They are very professional. I would recommend them to anyone looking fo They have great staff, JR & Alex were great helping me get into my new truck. They are very professional. I would recommend them to anyone looking for a new vehicle. As well I will be coming back to them for any of my family or myselfs future purchases. More
Went in for oil change Jennifer was very nice & friendly! This is my second auto that I take to SM Dodge I usually ONLY deal with Mizael, but he was out to lunch so Jennifer was able to help me! I've been goi This is my second auto that I take to SM Dodge I usually ONLY deal with Mizael, but he was out to lunch so Jennifer was able to help me! I've been going to SM Dodge for 12 years! More
Oil Change Young lady who checked me in was very friendly and helpful. All staff I encountered was very friendly. I came in mid-afternoon and service was very Young lady who checked me in was very friendly and helpful. All staff I encountered was very friendly. I came in mid-afternoon and service was very timely. Much appreciated. Thank you, Joe Aguilar More
Service completed 2/13/18 Very good experiance Had to wait for an extra time but the service was very good only bad part was that I had to wait an extra 1 hour for lunch. Had to wait for an extra time but the service was very good only bad part was that I had to wait an extra 1 hour for lunch. More