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Santa Maria Chrysler Jeep Dodge Ram

Santa Maria, CA

4.5
211 Reviews

1918 South Broadway

Santa Maria, CA

93454

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211 Reviews of Santa Maria Chrysler Jeep Dodge Ram

February 26, 2018

Went in for oil change Jennifer was very nice & friendly! This is my second auto that I take to SM Dodge I usually ONLY deal with Mizael, but he was out to lunch so Jennifer was able to help me! I've been goi More

by corona12pk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
February 19, 2018

Oil Change Young lady who checked me in was very friendly and helpful. All staff I encountered was very friendly. I came in mid-afternoon and service was very More

by JoesJeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know names.
February 15, 2018

Service completed 2/13/18 Very good experiance Had to wait for an extra time but the service was very good only bad part was that I had to wait an extra 1 hour for lunch. More

by Cowboy Ed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mizael A. Garcia
February 12, 2018

Service was good. Ok. I went in to get my car fixed from a recall. If I worked there I would have taken the opportunity to sell something since I was in anyways. I aske More

by Kay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Jordan
February 01, 2018

Oil change So far your service is better. Your oil changed are getting on time with fewer excuses as to why the vehicle is not ready. Calling the customer to let More

by 4634boys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
Feb 08, 2018 -

Santa Maria Chrysler Jeep Dodge Ram responded

4634boys, Thanks for the feedback! We continually strive to improve our customer's experience and are glad to hear the you appreciated the call from Jennifer! We look forward to servicing your vehicle needs! Sincerely, Michael Jordan Service Manager

January 29, 2018

Super friendly and professional Service Writer Jennifer is Very personable and friendly. A positive asset for Santa Maria Jeep. The service department performed my routine service an More

by Pete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer (Service Writer)
Feb 08, 2018 -

Santa Maria Chrysler Jeep Dodge Ram responded

Hey Pete, Thanks for the awesome review. We're pleased you had a positive experience with our service department. Jennifer is great and we're glad you think so too. We look forward to servicing your vehicle needs in the near future! Sincerely, Michael Jordan Service Manager

January 28, 2018

Professional Great service and friendly staffing from start to finish. Provided me the service that everyone should be experiencing when having their vehicle servi More

by Fambam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
Feb 08, 2018 -

Santa Maria Chrysler Jeep Dodge Ram responded

Hi Fambam, Thank you for the positive feedback. We're grateful for customers like you. We look forward to working with you in the future. Sincerely, Michael Jordan Service Manager

January 27, 2018

Punctual and polite service Took my Journey on for a recall repair and was greeted with courtesy and efficiency. Quick processing and on my way. Same applies after the contacte More

by Calg8rfan
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector in service
Feb 08, 2018 -

Santa Maria Chrysler Jeep Dodge Ram responded

Dear Calg8rfan, We're please to hear Hector took good car of you and your vehicle. We know how valuable your time is and make every effort to get our customers in and serviced efficiently. Thanks for the review! Sincerely, Michael Jordan Service Manager

January 27, 2018

Airbag recall service Recieved a notice of the recall for passenger side air bag on my Dodge Ram truck. Came here for service. Staff was professional, courteous and friendl More

by James1874
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector
Feb 08, 2018 -

Santa Maria Chrysler Jeep Dodge Ram responded

Hi James, Recalls are never fun and quite honestly a pain in the neck to deal with! We're pleased to help you with your recall and get you on the road in a SAFER vehicle! We're glad you didn't ignore the recall as they are very important to address as soon as you get notified. Sincerely, Michael Jordan Service Manager

January 20, 2018

Fast and great job Great job on oil change . Great help from everyone and shuttle service available . They were done in no time and very helpful on explaining everything More

by Jeep2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
Feb 08, 2018 -

Santa Maria Chrysler Jeep Dodge Ram responded

Dear Jeep2017, Thanks for the awesome review of our service department! It's great to know you were able to make use of our super convenient shuttle service. We offer this service to make your life easier! Saving $$ with our service plan is also a bonus! Glad you had a pleasant experience. Sincerely, Michael Jordan Service Manager

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