
Santa Margarita Ford
Rancho Santa Margarita, CA
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Recently picked up my 2021 Bronco First Edition from Santa Margarita Ford and I have to say that I am now relieved. I'm active in online communities and have been reading the scary stories of dealershi Santa Margarita Ford and I have to say that I am now relieved. I'm active in online communities and have been reading the scary stories of dealerships playing games with reservation holders, charging bizarre fees, and taking advantage of customers. This was not the case at Santa Margarita Ford. Meehow and team played the "what you see is what you get" strategy... which is awesome. No games, no pressure tactics, it was a great experience. I certainly recommend Santa Margarita Ford. More
This was my first ford in 30 years. I had a outstanding experience from order placement to delivery. I'm very pleased RM Ford my expectation were more than met. experience from order placement to delivery. I'm very pleased RM Ford my expectation were more than met. More
Been going here for regular service since I bought by car almost 6 years ago. It's always been top-notch! Recently, I had to take my car in for a repair due to some pesky rodent chewing through some wiring almost 6 years ago. It's always been top-notch! Recently, I had to take my car in for a repair due to some pesky rodent chewing through some wiring - the fix was fast, and reasonably priced. Couldn't be happier!! (though my feelings regarding the hungry rodent are not quite so positive) :) More
Buying a car there was great but your service department is HORRIBLE!! 2-1/2 for an oil change. Had a 3pm appointment and left at 5:39pm. What is the benefit of an appointment. This was my first time maki is HORRIBLE!! 2-1/2 for an oil change. Had a 3pm appointment and left at 5:39pm. What is the benefit of an appointment. This was my first time making a appointment thinking it would help but no difference. Frustrated customer Danny Trevino More
Love RSM Ford. Have bought 4 cars from them- love their customer service… especially Duane! They are honest and accurate…I had my Expedition for 280,750 miles until it died… I know it was because RSM Ford customer service… especially Duane! They are honest and accurate…I had my Expedition for 280,750 miles until it died… I know it was because RSM Ford did all of he correct service! More
I fired my last Ford Dealership because they had horrible customer service. RSM Ford was recommended to me and what a pleasure. From first phone call to the time I picked up my car. Vastly superior service. customer service. RSM Ford was recommended to me and what a pleasure. From first phone call to the time I picked up my car. Vastly superior service. More
Fast and efficient service is the only way to describe Duane Litz and staff at Santa Margarita Ford. Thanks for staying on top of my service needs, Duane Litz and staff at Santa Margarita Ford. Thanks for staying on top of my service needs, More
My son got his first vehicle, a 2021 Ford Ranger at Santa Margarita Ford thanks to Your outstanding salesperson Cameron Jones!!! He was fantastic! Great customer service!!! We will be seeing him again when i Margarita Ford thanks to Your outstanding salesperson Cameron Jones!!! He was fantastic! Great customer service!!! We will be seeing him again when it’s time for a new Ford! More
On my visit your service advisor Miguel was helpful, knowledgeable and personable. Very happy with the service department at Santa Margarita Ford. Keep up the good job! knowledgeable and personable. Very happy with the service department at Santa Margarita Ford. Keep up the good job! More