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Santa Cruz Toyota

Capitola, CA

2.3
90 Reviews

4200 Auto Plaza Dr

Capitola, CA

95010

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Showing 90 reviews

July 03, 2017

Pruis V 30,000 mile service My experience with Toyota Santa Cruz has always been a positive one, from the sales team, where no pressure is ever felt and the service to my vehicle More

by 14275jg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall
Jul 04, 2017 -

Santa Cruz Toyota responded

Thank you for the excellent review! It is great to know that our staff was able to provide you with a quick and efficient service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Bruce Feinberg / (831) 462-4200 / bruce@santacruztoyota.com

July 03, 2017

Loved working with Toyota Santa Cruz! Everyone we worked with was incredibly nice and helpful. The entire process was smooth and, all things considered, fairly quick. I would definitely re More

by elizabee831
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher P, Jim Davies, JP
Jul 04, 2017 -

Santa Cruz Toyota responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with their overall experience. We look forward to working with you again. Sincerely, Julie Frugoli / (831) 462-4200 / julie@santacruztoyota.com

June 29, 2017

Good Service! Terry Black was cordial, polite and explained aspects of the service clearly. I appreciate the thoroughness of the crew who took care of repairs and s More

by Margaret40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Black
Jul 04, 2017 -

Santa Cruz Toyota responded

Thanks for your kind words! We appreciate Terry as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Sincerely, Bruce Feinberg / (831) 462-4200 / bruce@santacruztoyota.com

June 11, 2017

2017 Corolla . This was my second vehicle purchase at SC Toyota. Had a great purchase experience. Outstanding people. Nice car and a great deal. Thanks guys! More

by Juan3006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce and Jason
Jul 04, 2017 -

Santa Cruz Toyota responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Julie Frugoli / (831) 462-4200 / julie@santacruztoyota.com

May 01, 2017

"2017 Toyota Camry purchase" This was my 6th Toyota purchased and almost my last. SC Toyota was the only dealership that was straight forward with us. Two other dealerships that More

by poolplayer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glen Rasmussen
Jul 04, 2017 -

Santa Cruz Toyota responded

Congratulations on your new Toyota Camry! Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a remarkable experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Julie Frugoli / (831) 462-4200 / julie@santacruztoyota.com

April 06, 2017

Trust worthy reliable car care and great service Service personnel are like family. I was facing a very expensive repair and service personnel worked very hard and brought down the cost several hundr More

by lbtcorollaowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam, Chelsea, Michael
Jul 04, 2017 -

Santa Cruz Toyota responded

Thank you for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. We look forward to seeing you again! Sincerely, Bruce Feinberg / (831) 462-4200 / bruce@santacruztoyota.com

April 01, 2017

2017 Avalon Hybrid Purchase This is our third purchase from Toyota Santa Cruz. We have always worked with Chuck and this time we also had the pleasure of working with Ryan. We More

by floyd_joan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck, Ryan
Jul 04, 2017 -

Santa Cruz Toyota responded

It was a pleasure to read about your third car-buying experience at Toyota of Santa Cruz. Congratulations on your new 2017 Toyota Avalon Hybrid! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know that Chuck and Ryan provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business. We look forward to seeing you again in the future! Sincerely, Julie Frugoli / (831) 462-4200 / julie@santcruztoyota.com

March 31, 2017

2017 Tacoma purchase Adam was great as well, he showed me a variety of after market products to help maintain my new truck. He was very efficient during the paperwork pha More

by ddtacoma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Davis
Jul 04, 2017 -

Santa Cruz Toyota responded

Thanks for the great feedback! We love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that Adam assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Julie Frugoli / (831) 462-4200 / julie@santcruztoyota.com

March 24, 2017

Recent 85,000 mile check The routine service was done well and in an hour. Everyone at the dealership was nice and courteous. My car was even washed for me by the time I ret More

by Kathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryon and Terry
Jul 04, 2017 -

Santa Cruz Toyota responded

Kathy, I'm glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Toyota of Santa Cruz for your vehicle needs. Sincerely, Bruce Feinberg / (831) 462-4200 / bruce@santacruztoyota.com

March 18, 2017

Great Service! Toyota of Santa Cruz helped me to get an amazing vehicle for a very fair price. The customer service was amazing and friendly. The process was prompt More

by sarahharbaugh11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie and Dylan
Jul 04, 2017 -

Santa Cruz Toyota responded

Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience at Toyota of Santa Cruz. Congratulations on your new car! If you have any further needs, do not hesitate to come back in for a visit. Sincerely, Julie Frugoli / (831) 462-4200 / julie@santcruztoyota.com

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