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Santa Cruz Toyota
Capitola, CA
1,439 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you.
Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day.
Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage.
Please Contact Us should you have any questions. Thank you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
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Showing 1,439 reviews
July 28, 2026
Since the dealership has gone under new ownership . ... the difference I have perceived is an assertive drive to recommend 'needed' additional repair services. Interestingly I rode on your transport ser ... the difference I have perceived is an assertive drive to recommend 'needed' additional repair services. Interestingly I rode on your transport service w another male customer who commented this was his last service w you bc he suspicioned you are just driving up billing. Please call and talk w me about these concerns. More
by Maggielaw.attorney
Verified CustomerEmployees Worked With
Hunter
July 25, 2026
I came to ask for advice and options on dealing with a front bumper panel that had come loose. I agreed to an oil change that was due. The estimate of recommended work came to over $2,500!. I declined it front bumper panel that had come loose. I agreed to an oil change that was due. The estimate of recommended work came to over $2,500!. I declined it all. When i went to get my car they had done a full diagnostic workup that i did NOT authorize or expect, and charged me $230 for it, without even address the issue I came in for. I paid for the entire bill, which included the oil change and gasket I had authorized, but was NOT HAPPY with the $230 charge!!! I felt they had found a way tp get more money out of me without even suggesting options. I took my car to a good locally owned shop that gave me the interim fix I needed in 15 minutes and didn’t even charge me, and we discussed future options. I will avoid coming to Toyota of SC in the future. More
by Cynthia mathews
Employees Worked With
July 24, 2026
I have found all employees to be very helpful and courteous. Of course, ALL prices EVERYWHERE are way to dear! courteous. Of course, ALL prices EVERYWHERE are way to dear! More
by stephendgouge
July 24, 2026
Friendly service person, nice waiting area. I liked that I could make an appointment for a Sunday on-line. I liked that I could make an appointment for a Sunday on-line. More
by gamahood
Employees Worked With
July 24, 2026
Mark Schulttz is a treasure. It is good to see a familiar face who is thoughtful, kind and who “ knows his stuff” carwise. It is good to see a familiar face who is thoughtful, kind and who “ knows his stuff” carwise. More
by Pelerouge
Employees Worked With
July 23, 2026
Everyone I've dealt with has been helpful & accommodating. A hard accomplishment in such a large organization. accommodating. A hard accomplishment in such a large organization. More
by marcwentzel
July 23, 2026
Came in for an oil change. Left with an oil change and an alignment. I hadn't pulled out of the lot and someone was texting me asking if I wanted to sell my truck ?? Left with an oil change and an alignment. I hadn't pulled out of the lot and someone was texting me asking if I wanted to sell my truck ?? More
by mlsnakeman
Employees Worked With
Mike, i think
